As organizations operate across countries and continents there is an increasing demand for the development of an HR function designed to deliver global support. This requires rethinking the structure of HR, how it is managed and how it operates. However, adopting a fully global model is not the right answer for all organizations. HR has a key role in determining the business strategy in terms of the required scale of operations (i.e. local/regional/global), and in delivering the business t...

‘I have never seen such a book about management consulting before: this sets a new standard. This book is extremely thorough and addresses all of the relevant topics.’ - Sander van ′t Noordende, Group Chief Executive Products Operating Group, AccentureWhether you are looking to build on your management studies or experience of working in business, you are likely to have come across management consultancy and will need a clear and concise introduction to th...

Whether you are about to embark on a major business transformation or you simply want to be better prepared for the next challenging period in your business organization, this book is designed to help you. The author makes no apology for keeping this book easy to understand, targeting the book at everyone from the CEO to front line operatives and taking each of them on a journey from complexity to simplicity. The business architecture referred to here is not the traditional element of the ...

Become equipped with the principles, knowledge, practices, and tools need to assume a leadership role in an organization. From Analyst to Leader: Elevating the Role of the Business Analyst uncovers the unique challenges for the business analyst to transition from a support role to a central leader serving as change agent, visionary, and credible leader.

NEW Best Practices and Techniques for Growing Your Business with Facebook, Twitter, and LinkedIn! Completely Updated!Five new chapters: planning/metrics, customer service, and much moreNew and revamped case studiesNew guest contributions from world-class experts, such as Charlene LiNew, instantly actionable “To Do” lists after every chapterNew Facebook discussion threads and much more!Whatever your busine...

Delivering E-Learning describes a new and better way of understanding e-learning. The author looks at overcoming objections to e-learning and acknowledging poor past practice before presenting a new strategic approach. It places the emphasis firmly on learning, not the technology, de-mystifying the jargon and de-bunking industry myths.The current way most people look at e-learning is flawed, and this means they are missing its full potential. This book provides a clear fra...

This book is not a technical manual explaining all the nuts-and-bolts details of ERP that must be mastered to successfully implement the technology but is a guide to senior executives, managers, project managers, and project teams to understand the different aspects of an ERP project**.**An ERP project is far broader than the software technology and it is these other issues that can be the difference between success and failure.This book is based on 35 yea...

The ability to recruit the right people to work for you is crucial to anyone who wants to advance their career.Written by Nigel Cumberland, a leading expert on recruitment as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to build a brilliant team.The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questi...

Global Project Management describes how to adapt your organisation and your projects to thrive in business environments which require distributed skills, around-the-clock operations and virtual team environments.The book goes beyond simple recommendations on collaborative tools, to suggest the development of best practices on cross-cultural team management and global communication, recommend organisational changes and project structures, and propose alternatives for the im...

The Social Media Strategy Framework presented in this book offers a unique and comprehensive end-to-end approach. It takes a company from the point of understanding the value of social media for business to the point of implementing a solution that meets ist business needs.

Webster’s New World Grant Writing Handbook walks readers through every step of the grant writing process for successful nonprofit fundraising—from defining the project and getting and interpreting a foundation’s guidelines to submitting and following up on the grant application. With clear, concise explanations, thorough coverage, illustrative examples, and expert advice, this helpful, complete resource gives grant writers all the information and guidance they need for effective p...

Relationship marketing and customer relationship management (CRM) can be jointly utilised to provide a clear roadmap to excellence in customer management: this is the first textbook to demonstrate how it can be done. Written by two acclaimed experts in the field, it shows how an holistic approach to managing relationships with customers and other key stakeholders leads to increased shareholder value. Taking a practical, step-by-step approach, the authors explain the principles of relations...