A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees.Ouch! Did I really say that? What was I thinking? It's uncomfortable to go into a tenuous situation blind and fumbling for words. That's why people run from conflict.Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the rig...

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essen...

This third book in the authoritative BACP Legal Resources for Counsellors and Psychotherapists series provides a user-friendly guide to the law for all those practising and training in the counselling profession.Barbara Mitchels and Tim Bond make legal issues relevant and bring them alive for the practitioner. Packed with practical examples, this book covers essential areas of law for practitioners including- professional ethics and standards- negligence- co...

The ultimate guide to human resources challenges, issues, emerging trends, and best practices by two of the most seasoned and respected HR professionals.Every leader will agree that managing people is challenging and growing more complex. Since The Big Book of HR was first published, dramatic changes have taken place in the workplace and the workforce. This tenth anniversary edition incorporates discussions and reflections on these changes which are useful...

This audiobook is narrated by a digital voice.Welcome to "The Cottage by the Sea," a story brimming with charm, laughter, and the irresistible magic of unexpected romance. This novel introduces you to Maya, a free-spirited artist with a vibrant soul, and Liam, a reserved architect burdened by a demanding career and a past he's struggling to leave behind. Their paths unexpectedly collide when they both rent the same quaint seaside cottage, a charming haven nestled amidst the stunnin...

This audiobook is narrated by a digital voice.In the heart of the Aegean Sea, where sapphire waters meet sun-kissed shores, lies the setting for a story of unexpected love and enduring hope. "Whispers Under the Greek Moon" introduces Emma, a woman at a crossroads in her life, seeking solace and adventure amidst the stunning landscapes of Greece. Having recently navigated the tumultuous waters of a difficult divorce, she seeks escape and a chance to rediscover herself. It is in the ...

This audiobook is narrated by a digital voice.Starlight Serenade is more than just a romance; it’s a journey into the heart of jazz, a genre steeped in both joyous celebration and melancholic reflection. It's a world where smoky clubs become sanctuaries of expression, where the notes of a saxophone can tell a story of their own, and where the rhythm section pulses with the heartbeat of life itself. Within this rich atmosphere, we meet Vivian, a woman whose grief has threatened to s...

This audiobook is narrated by a digital voice.Hannah’s return to Seabrook, the quaint fishing town of her childhood, is more than just a homecoming; it’s a plunge into a sea of memories, both bittersweet and joyful. Years have passed since she left, carrying with her a heart burdened by past disappointments. But the familiar scent of salt air and the rhythmic crashing of waves against the shore awaken something deep within her, stirring long-dormant feelings she thought buried fore...

This audiobook is narrated by a digital voice.In the heart of Vermont, where the fiery hues of autumn paint the landscape with breathtaking beauty, lies the story of Claire and Jack, two souls intertwined by fate and circumstance. Claire, a woman in her fifties, arrives seeking solace and escape from the wreckage of a broken heart. Her idyllic vision of peaceful solitude is disrupted by the arrival of Jack, the gruff but undeniably charming owner of the cozy cabin she has rented. T...

This audiobook is narrated by a digital voice.Welcome to the world of Rose and Peter, a world filled with the scent of freshly turned earth, the vibrant colors of blooming flowers, and the quiet joy of nurturing something new. This is a story of second chances, of finding love when you least expect it, and of the transformative power of tending to both a garden and your own heart. Rose, a woman who has always prioritized the needs of others, embarks on a journey of self-discovery w...

Congratulations, you're a manager! Of course you have expertise in the field you're managing, but what about everything else? There's so much more to know!Whether you're a new or seasoned manager, your responsibilities can become overwhelming at times. There are days and new situations that will leave you feeling vulnerable. You don't know where to start or even what to ask!The Manager's Answer Book can help. In question-and-answer format, this easy-to-use guide pr...

**2023 First Place winner for Adult General Nonfiction from the National Federation of Press WomenFinalist, Career Book Category, 2022 Next Generation Indie Book Awards.The complete guide to human resources processes, issues, and best practices by two of the most seasoned and respected HR professionals.**Managing people is the biggest challenge any organization faces. It’s a challenge that has grown even more difficult over the past decade. Since The Big Book of...