The array of social media can be very complex looking from the outside -- a beeping, flashing, chattering din. But upon closer inspection, social media and social networks respond to the same needs that drive human beings; the need to connect with one another in meaningful ways through conversation. Social change happens through conversations, and the job of nonprofits is to organize themselves in such ways as to catalyze and manage those conversations and networks. Network management incl...

A pragmatic framework for nonprofit digital transformation that embraces the human-centered nature of your organizationIn The Smart Nonprofit: Staying Human-Centered in an Automated World, a team of dedicated nonprofit thought leaders delivers a discussion of the information and tools nonprofit staffers and board members need to effectively use artificial intelligence without alienating the human stakeholders and donors on whom they rely.Each chapt...