Governments all over the world are consistently outpaced by digital change, and are falling behind.Digital government is a better performing government. It is better at providing services people and businesses need. Receiving benefits, accessing health records, registering companies, applying for licences, voting — all of this can be done online or through digital self-service. Digital technology makes government more efficient, reduces hassle, and lowers costs. Bu...

The Hill Times: Best Books of 2017Successful Canadians write about failure, and how it got them where they are today.What does it mean to fail? To some of the most successful Canadians, it was a rite of passage, a stepping stone to greater things, or even a brilliant source of inspiration. Olympic golds, successful businesses, pioneering medical advances — all came about after a series of missteps and countless attempts.Canadian Failure...

A New York Times Bestseller. A “fascinating” (Thomas L. Friedman, New York Times) look at how digital technology is transforming our work and our lives.In recent years, Google’s autonomous cars have logged thousands of miles on American highways and IBM’s Watson trounced the best human Jeopardy! players. Digital technologies—with hardware, software, and networks at their core—will in the near future diagnose diseases more accurately than ...

The New York Times–bestselling author describes how current trends will create an era when anything and everything is available for almost nothing.In The Zero Marginal Cost Society, New York Times–bestselling author Jeremy Rifkin uncovers a paradox at the heart of capitalism that has propelled it to greatness but is now taking it to its death—the inherent entrepreneurial dynamism of competitive markets that drives productivity up and marginal costs...

The anonymity of a phone line is the secret to the success for Darrell Bricker and John Wright of Ipsos Reid, the largest market research company in Canada. Ipsos' accuracy in gathering people's thoughts and predicting trends makes them the go-to source for major companies seeking answers to unusual questions, such as: What would your ideal lover look like? Would you rather touch the Stanley Cup or Dorothy's ruby slippers from The Wizard of Oz? And, do you believe in ghosts?

An unflinching look at the aspiring city-builders of our smart, mobile, connected future.We live in a world defined by urbanization and digital ubiquity, where mobile broadband connections outnumber fixed ones, machines dominate a new "internet of things," and more people live in cities than in the countryside.In Smart Cities, urbanist and technology expert Anthony Townsend takes a broad historical look at the forces that have shaped the planning and design of citi...

Starting with the publication of their seminal bestseller, Future Shock, Alvin and Heidi Toffler have given millions of readers new ways to think about personal life in today’s high-speed world with its constantly changing, seemingly random impacts on our businesses, governments, families and daily lives. Now, writing with the same rare grasp and clarity that made their earlier books classics, the Tofflers turn their attention to the revolution in wealth now sweeping the planet. A...

Canada Lives Here tells the tumultuous story of public broadcasting in Canada, from its inception in 1933 to the CBC’s current, controversial attempts to adapt to collapsing revenues and new technologies. It explores in detail the struggle to preserve public space and foster community in an environment devoted to profit-making, arguing that the ideals of public service broadcasting are more relevant now than ever. Rowland, author of the influential Saving the CBC: Balancing Profit and Publ...

A degree is no longer a passport to success in today’s job market.Going to university used to be a passport to future success, but that’s no longer the case. For some students, it’s still a good choice that leads to a successful career after graduation, but for many their degrees are worthless pieces of paper. Choose the wrong program and graduation is more likely to lead to disillusionment and debt than a steady paycheque.Yet parents, guidance counselors, and politicians s...

From the New York Times bestselling author of How We Got To Now, Farsighted, and Extra LifeCombining the deft social analysis of Where Good Ideas Come From with the optimistic arguments of Everything Bad Is Good For You, New York Times bestselling author Steven Johnson’s Future Perfect makes the case that a new model of political change is on the rise, transforming everything from local governm...

The future is big right now—for perhaps the first time, our society is more focused on what is going to happen in the future than what is happening right now. In Trees on Mars: Our Obsession with the Future, cultural critic and indie entrepreneur Hal Niedzviecki asks how and when we started believing we could and should “create the future.” What is it like to live in a society utterly focused on what is going to happen next? Through visits to colleges, corporatio...

Asked to name the institutions that best define this country, most Canadians place our pubic broadcaster somewhere high on the list. But there is a very real danger that the CBC will not survive beyond the next two years in any recognizable form. Decades of budget cuts have left it dangerously weakened, and now a massive loss of television advertising revenue is predicted with the loss of NHL hockey rights to private broadcasters. Saving the CBC looks back at the history of the public broa...