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  • Project Management Knowledge & Skills

    A support book for the PMP exam

    av Christine Aykac, Meral Altinbilek ...
    Serie Bok 1 - Decode
    This book is meant for people who are:• Working as a project manager• Leading a team of professionals• Overseeing the implementation of major changes• Studying for their PMP® CertificationIn this book you will find all-inclusive information on Project Management Knowledge and Skills. They will help you to initiate, plan, manage, control and deliver your projects successfully. Our goal is to offer ... Les mer

    69,51 kr

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  • Essential Scrum: A Practical Guide to the Most Popular Agile Process

    A Practical Guide to the Most Popular Agile Process

    av Kenneth S. Rubin ...
    Serie serien Addison-Wesley Signature Series (Cohn)
    A Practical Guide to the Most Popular Agile ProcessThe Single-Source, Comprehensive Guide to Scrum for All Team Members, Managers, and ExecutivesIf you want to use Scrum to develop innovative products and services that delight your customers, Essential Scrum is the complete, single-source reference you’ve been searching for. Leading Scrum coach and trainer Kenny Rubin illuminates the values, ... Les mer

    457,10 kr

  • Call Centers For Dummies

    av Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson ...
    Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses ... Les mer

    226,69 kr

  • The McGraw-Hill 36-Hour Course: Lean Six Sigma

    av Sheila Shaffie, Shahbaz Shahbazi ...
    Serie serien McGraw-Hill 36-Hour Courses
    Use your next three-day weekend to develop valuable Lean Six Sigma skillsWith the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don’t need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma.Sheila Shaffie ... Les mer

    217,99 kr

  • Project Management for Non-Project Managers

    av Jack Ferraro ...
    This practical guide reveals the project management methodology and processes that will give you the advantage to ensure your projects' success--and advance organizational goals.As a seasoned project management consultant and instructor for the American Management Association, author Jack Ferraro has gained years of experience bridging the gap between project managers and functional managers to ... Les mer

    92,00 kr eller gratis med Kobo Plus

  • Perfect Phrases for Setting Performance Goals

    av Douglas Max, Robert Bacal ...
    Serie serien Perfect Phrases Series
    Set the bar for outstanding performanceA follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book:Makes it easy for managers to set high performance goals for executives, management, or non-managers ... Les mer

    102,87 kr

  • Essentials of Supply Chain Management

    av Michael H. Hugos ...
    Fully revised and expanded, the Second Edition contains valuable tips, techniques, illustrative real-world examples, exhibits, and best practices. This handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in supply chain management."Michael Hugos presents the core concepts and techniques of supply chain management in a clear, ... Les mer

    299,59 kr

  • The Lean Six Sigma Guide to Doing More With Less

    Cut Costs, Reduce Waste, and Lower Your Overhead

    av Mark O. George ...
    Create New Profits in Any EconomyIn this difficult economic climate, it's vital to cut waste that can eat at a company's bottom line and boost efficiency at every organizational level. The traditional business solution in a crisis is to slash away non-critical talent and resources, often doing more harm than good. There is a far better systematic approach to doing more with less.As a leading ... Les mer

    283,39 kr

  • A Roadmap to Cracking the Pmp® Exam

    A Pmp Exam Preparation Study Guide

    av Stuart Brunt PMP PgMP PMI-RMP ...
    This PMP Study Guide employs multilearning techniques to maximize your knowledge retention for the many project management terms and concepts. Based on the PMBOK Guide Fifth Edition, the contents deliver the information, knowledge, and confidence needed to pass the PMP exam. This book provides comprehensive coverage of the information required to prepare for the PMP exam in an easy-to-understand ... Les mer

    35,00 kr

  • The Little Black Book of Project Management

    av Michael Thomsett ...
    The revised and updated third edition of this book reflects the newest techniques, the latest project management software, as well as the most recent changes to the Project Management Body of Knowledge (PMBOK™).For nearly twenty years, The Little Black Book of Project Management has provided businesspeople everywhere with a quick and effective introduction to project management tools and ... Les mer

    132,21 kr

  • Answering the Ultimate Question

    How Net Promoter Can Transform Your Business

    av Richard Owen, Laura L. Brooks PhD ...
    Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative ... Les mer

    242,49 kr

    Også tilgjengelig som: Lydbok

    Også tilgjengelig som: Lydbok

  • The McGraw-Hill 36-Hour Course: Operations Management

    av Linda Brennan ...
    Serie serien McGraw-Hill 36-Hour Courses
    Take a crash course in boosting operational efficiency!Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task--but the rewards are immense. The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the ... Les mer

    201,19 kr