This book explores integrated information spaces in the web context and beyond, with a focus on putting theories and principles into practice. The authors illustrate the heightened significance of Information Architecture (IA) and User Experience (UX) in industry and society. Building on foundational perspectives, the book explores advanced topics such as user research, the evolving role of Artificial Intelligence (AI), human information behaviors, and systems thinking. This Third Edition ...

Information Architecture is about organizing and simplifying information, designing and integrating information spaces/systems, and creating ways for people to find and interact with information content. Its goal is to help people understand and manage information and make the right decisions accordingly. This updated and revised edition of the book looks at integrated information spaces in the web context and beyond, with a focus on putting theories and principles into practice.In...

The UX Book, winner of a 2013 Most Promising New Textbook Award from the Text and Academic Authors Association, is a comprehensive textbook on designing interaction to ensure a quality user experience. Combining breadth, depth, and practical applications, this book takes a time-tested process-and-guidelines approach that provides readers with actionable methods and techniques while retaining a firm grounding in human-computer interaction (HCI) concepts and theory.The autho...

A fully updated guide to making your landing pages profitableEffective Internet marketing requires that you test and optimize your landing pages to maximize exposure and conversion rate. This second edition of a bestselling guide to landing page optimization includes case studies with before-and-after results as well as new information on web site usability. It covers how to prepare all types of content for testing, how to interpret results, recognize the seven com...

The Language of Content Strategy is the gateway to a language that describes the world of content strategy. With fifty-two contributors, all known for their depth of knowleEA Digital (delivered electronically)e, this set of terms forms the core of an emerging profession and, as a result, helps shape the profession. The terminology spans a range of competencies with the broad area of content strategy.This book, and its companion website, is an invitation to readers to join ...

Managing Writers is a practical guide to managing documentation projects in the real world. It is informal, but concise, using examples from the author's experience working with and managing technical writers. It looks beyond big project, big team methodologies to the issues faced by smaller, less well-funded projects.Managing Writers is for technical writers, both freelancers and employees, documentation managers, and managers in other disciplines who are respons...

This new edition of The Accidental Systems Librarian prepares readers to manage the latest library technologies: mobile devices, open source software, social networks, WiFi, ebooks, and much more. Nicole C. Engard's advice on using research, communication, organizational, and bibliographic skills to solve various systems problems is geared to helping both "accidental" and "planned" systems librarians develop the skills they need to succeed and the confidence they need to excel.

Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. ...

User Interface Design and Evaluation provides an overview of the user-centered design field. It illustrates the benefits of a user-centered approach to the design of software, computer systems, and websites. The book provides clear and practical discussions of requirements gathering, developing interaction design from user requirements, and user interface evaluation. The book's coverage includes established HCI topics—for example, visibility, affordance, feedback, metaphors, mental models,...

The intranet is among the primary landscapes in which information-based work occurs, yet many info pros view it with equal parts skepticism and dread. In Intranets for Info Pros, editors Kennedy and Dysart and 10 expert contributors provide a wealth of advice and support for the information professional charged with implementing or contributing to an intranet. Leading thinkers and practitioners contributing to Intranets for Info Pros are Angela Abell, Avi Rappoport, Jose Claudio Terra, Cor...

Do you spend a lot of time during the design process wondering what users really need? Do you hate those endless meetings where you argue how the interface should work? Have you ever developed something that later had to be completely redesigned? Paper Prototyping can help. Written by a usability engineer with a long and successful paper prototyping history, this book is a practical, how-to guide that will prepare you to create and test paper prototypes of all kinds of user interfaces. You...

If you've been asked to get funding for a content strategy initiative and need to build a compelling business case, if you've been approached by your staff to implement a content strategy and want to know the business benefits, or if you've been asked to sponsor a content strategy project and don't know what one is, this book is for you. Rahel Anne Bailie and Noz Urbina come from distinctly different backgrounds, but they share a deep understanding of how to help your organization build a ...