Move beyond local improvement and learn to lead complex, cross-functional change with evidence, governance and discipline.Lean Six Sigma Black Belt: Leading Complex, Data-Driven Projects is a practical guide for experienced improvement practitioners, operational leaders and managers who are ready to tackle problems that cross departmental, organisational and system boundaries.Building on the earlier books in The Lean Six Sigma Belt Series, Robert Porter takes the reader bey...

Nearly a year has passed since Jan Vale returned to Penraven, and life has finally settled back into something resembling normal. The library has found its familiar rhythm, another Christmas has come and gone, Jan has another birthday approaching, and Moss-older, greyer and supposedly wiser-is enjoying retirement, three walks a day and every treat he can persuade someone to give him.Then a young woman at the library makes an unexpected discovery.A chance encounter on social...

In Penraven, everybody knows everybody.Jan Vale knows what they borrow.At sixty-two, widowed librarian Jan Vale has settled into the familiar rhythms of life in Penraven, a picturesque Cornish town by the sea.She knows the regulars, the holidaymakers and the children who would rather be anywhere than staring at another screen. She knows which borrowers mistreat their books, which parents treat the children's library as free childcare, and which locals can turn a fiv...

When archivist María Álvarez builds an ofrenda for her late grandmother, she adds one photograph she cannot identify.By morning, the woman in the picture has crossed back into the world of the living.There is only one problem.Nobody remembers who she is.Not María. Not the historical records. Not even Santa Muerte.For María, every mystery should leave a trace: a name in a register, a photograph, a letter, something proving that a person once existed. ...

Sixteen years after the world ended, survival is no longer something Alicen is learning. It is something she has become very good at.The infected still roam the ruins. Stranger things have emerged from the changed world. Food is scarce, clean water can mean the difference between life and death, and other survivors can be more dangerous than anything recorded in the Field Guide.Now older and alone, Alicen has made a life for herself at Land's End. She fishes, sets traps, sc...

Unleash your curiosity and embark on a captivating journey through the ages with "The Untold Stories." In this riveting exploration of history, the past comes alive as untold narratives and forgotten heroes rise from the shadows. Brace yourself for a spellbinding adventure that will leave you enthralled, inspired, and hungry for more.From the epic battles of revolutionary wars to the awe-inspiring creations of ancient civilizations, this history book transcends the ordinary, uncove...

At London Kingsmere, the trains are only part of the job.For Station Manager Dan Mercer, every working day begins with the same essential requirement: regular coffee, skinny milk, three brown sugars. After that come the passengers, staff shortages, late trains, contractors, broken equipment, payroll mistakes, lost property, difficult conversations, senior managers wanting answers-and thousands of people who simply need to get where they are going.Dan is good at his job. Per...

This is Robert Porter's third book. This includes a wide range of short stories from children to adults. This book was written not only for children but for anyone who like to sit down on the couch at home or the bed and read a book that will take you in places you dream about. Or take children into the life of their favorite animal Friends.

The politics of everyday life is to be found, time and again, in meandering movements, in making connections across and between things in the rough and tumble of the seemingly banal, fragmentary and quotidian experiences that make up our day-to-day existence. The key point of the book, ideally as well as practically, is to realize that there may be something potentially significant, and politically significant, in the very act of making such connections, of understanding the supposedly tri...

For more than seven hundred years, the Porter family has guarded a secret.Twenty-two-year-old Ele Porter has spent most of her life knowing her father from a distance. Robert Porter provided for her, watched over her and remained almost entirely absent from her life.Then he dies.Ele inherits his secluded ancestral estate, a collection of unanswered questions-and an ancient gold ring set with a blood-red stone.According to family legend, more than seven centu...

Harlem, 1933. Prohibition is coming to an end-but for Isaiah "Sunday" Freeman and Leonard "Two-Step" Booker, going legitimate may prove more dangerous than breaking the law ever was.For years, Sunday and Two-Step have made their living running bootleg whiskey through a city where survival depends on knowing when to talk, when to keep quiet, and when to drive. They are good at what they do. But as America prepares to repeal Prohibition, the two lifelong friends see something they ha...

Shirakawa-gō, Japan, 1783.Fourteen-year-old Chiyo has spent her life beneath the steep thatched roofs of an isolated mountain village, where survival depends upon family, duty and the ancient bonds between neighbours. Winters are merciless, food is precious, and every household understands that no one survives alone.Then Chiyo begins to notice the ladybirds.The villagers call them tentōmushi - insects of Heaven's path. With their brilliant red shells and seven black...