Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, Knowledge is power. Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinatio...

Don’t wait until it’s too late to learn how to manage a crisis situationThe impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the

Money is not the only currency your ministry can use to become sustainable, grow, and thrive. In Holy Currencies, author Eric H.F. Law teaches us how the six currencies of time and place, gracious leadership, relationship, truth, wellness, and money flow through successful missional ministries. He shows how these blessings are exchanged into other currencies, forming what he calls the “Cycle of Blessings.” Learn how to use this sequence of exchanges to rejuvenate, recirculate, regenerate, ...

Learn how to face your fears and and live into courageous and faithful action with Fear Not. Americans live in a culture of fear, whether we know it or care to admit it. Who will attack us next? Who will steal our jobs? Whose relationship undermines the sanctity of mine? In an era when manipulative messaging is unavoidable, politicians, media, marketers, and even faith leaders play on our fears and use them to win elections, gain attention, sell products, and influence the way you view tho...

The New Church’s Teaching series has been one of the most recognizable and useful sets of books in the Episcopal Church. With the launch of the Church’s Teachings for a Changing World series, visionary Episcopal thinkers and leaders have teamed up to write a new set of books, grounded and thoughtful enough for seminarians and leaders, concise and accessible enough for newcomers, with a host of discussion resources that help readers to dig deep. Eric Law and Stephanie Spellers conclude the ...

The world is ever changing and so must the Episcopal Church to remain relevant to its followers. A grounded, necessary book on the Episcopalian faith in the 21st century.In the Church’s Teachings for a Changing World series, two visionary Episcopal thinkers and church leaders team up to revitalize the currency, integrity, and scholarship of this series with fresh new voices and style; concise and clear enough for newcomers, yet grounded and thoughtful enough for se...

Elephant tourism is a growing activity in many countries across Asia and Africa and is popular with tourists from all parts of the world. Elephant tourism has grown rapidly, providing the only viable way for elephants and their owners to survive since the banning of logging. Old logging camps have been developed into sanctuaries for some elephants, but many other camps were established as entertainment centres, resulting in serious welfare issues for the elephants and their mahouts. The pr...

For the modern major league team, player evaluation is a complex, multi-pronged, high-tech pursuit. But far from becoming obsolete in this environment⁠—as Michael Lewis' Moneyball once forecast⁠—the role of the scout in today's game has evolved and even expanded. Rather than being the antithesis of a data-driven approach, scouting now represents an essential analytical component in a team's arsenal. Future Value is a thorough dive into the world of the contemporary scout—...

Eric Law's foundational Holy Currencies (2013) demonstrated a new way ministries can think about the resources needed to do their work in their communities. Law's follow-up book, Holy Currency Exchange, shares a variety of tools for thinking differently about how those resources can mobilize ministries into new life, mission, and vitality. Examples include a restaurant ministry, programs for youth, an emergency rent loan fund for people in the neighborhood, worship servic...

Explore how lifestyle concepts are linked to marketing the hospitality and tourism industryHospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation st...

Embracing and Managing Change in Tourism examines management responses to the major changes taking place in international tourism and considers tourism itself as an agent of change. Including twenty-two detailed case studies from around the world this book explores two key principles. Firstly that change is enevitable and, if effectively managed, has the potential to benefit all those living in, working in and visiting the destination. Secondly, that there are no universal prescri...

This book provides a review of the current theory and practice of experiential tourism and how it is marketed. Many societies today are characterised by widespread individual wealth of an order previously confined to the elite with the consequence that ownership of ‘ordinary’ physical goods is no longer a distinguishing factor. Instead people are now seeking the ‘extraordinary’ with examples being bodies enhanced through surgery, personal fitness trainers, and, in the case of leisure and t...