A new study guide for those candidates that are serious about becoming Police Officers in the UKThe book will take you through:Completing the Police application form in order to ensure success.The pre-released SEARCH Assessment materials that you need to study and what you need to know.The 6 core competencies introduced in 2013 and how you will be assessed against themRole play exercises and how to pass themThe New Competency Based Police Intervi...

The selling secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Selling.Includes how to:• Pitch your product to meet the needs of your customer• Use body language to build rapport• Negotiate and close the deal• Make your customers keep coming back for more• Develop new business relationships

The Business Coaching Handbook reveals what business coaching IS, how to assess the shape of your business and what steps you need to put in place to grow a successful business. This book has been compiled for business entrepreneurs who have recently achieved the first goal of getting the enterprise up and running or, have been operating their own professional practice or business for a few years and now want to take it to the next level.

A successful career move involves people matching their ideas, passions and goals to the needs of employers and vice versa. Full of practical examples of what works and what doesn't in the world of work, this book explains what employers need and how you can place yourself to deliver it. Whether you are looking for a new career or want to move to a different job, here you will find out how to know yourself, identify what you have to sell, structure your job search, target your CV, network ...

What You Need to Know About Project ManagementProject Management is all about getting things done without spending too much or taking too long. But when you start hearing things like man-days, PSOs and stakeholders, it just makes it difficult to understand.So what do you really need to know about project management?Find out:Why setting clear goals mattersHow to estimate absolutely everything

The interview secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Interviews.Includes how to:• Research the needs of the employer• Focus the interview on your strengths• Use body language to impress• Deal with difficult questions• Negotiate the perfect package

You've got a fantastic CV; now comes the big test. 'Where do you seeyourself in five years' time?' 'What is your greatest weakness?' Get That Job: Interviews providesstrategies to cope with these classic questions and more. The bookcontains a quiz to assess strengths and weaknesses, step-by-stepguidance and action points, top tips, common mistakes and advice on howto avoid them, summaries of key points, and lists of the best sourcesof furt...

A guide for those who want to create an effective CV and use it to market themselves. It contains sample CVs and covering letters and interview guidance.

You’re now responsible for a programme, or you’ve got a portfolio to manage? Where do you start? Right here!Projects are not simply the bread and butter of an organisation. Form them into programmes or portfolios and they can be prioritised and integrated to deliver change to your organization in line with your strategic vision. You will be able to control costs and risks and bring together a complex series of themes effectively.This overhauled second edition now combines p...

Briefing is not just presenting a set of documents to the design team; it is a process of developing a deep understanding about client needs. This book provides both inspiration to clients and a framework for practitioners. The coverage extends beyond new build, covering briefing for services and fit-outs. Written by an experienced and well-known team of authors, this new edition clearly explains how important the briefing process is to both the construction industry, in delivering well-de...

Learn how to hone your selling skills and close more sales with this easy to read guide written by someone with extensive experience of every aspect of selling and marketing in the international arena.Based on the five stage OIMCO selling model it covers :-Opening-phase selling skills, including taking control of your selling space and sizing up the customer- Interviewing-phase selling skills, including asking open-style questions , listening actively and triggering...

A SHORT COURSE IN CUSTOMER CARE BASICS.7 Lessons in Customer Care is a quick course in looking after people, giving you everything you need to know in just seven short chapters. From interacting with customers to communication excellence, you'll discover how closely allied customer care is to marketing and how to manage the messages your organisation is sending out to the world.* Lesson 1: Customer care is more than just saying 'Have a nice day'