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eBooks de Gestión de calidad total

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  • El diagrama de Ishikawa

    Solucionar los problemas desde su raíz

    de 50Minutos ...
    Series series Gestión y Marketing
    Descubra las causas raíces de sus problemas y aplique soluciones eficacesEste libro es una guía práctica y accesible para entender y aplicar el diagrama de Ishikawa, que le aportará la información esencial y le permitirá ganar tiempo.En tan solo 50 minutos usted podrá:• Mejorar la gestión de la calidad de su negocio mediante el diagrama de Ishikawa• Analizar estructuradamente los problemas ... Leer más

    $250 MXN o gratis con Kobo Plus

  • Las 21 leyes irrefutables del liderazgo

    Siga estas leyes, y la gente lo seguirá a usted

    de John C. Maxwell ...
    John C. Maxwell, el experto en liderazgo, conferenciante y autor internacionalmente reconocido, ha tomado este éxito de ventas de un millón de ejemplares y lo ha hecho aún mejor.Si nunca ha leído Las 21 leyes irrefutables del liderazgo, se ha perdido uno de los libros de liderazgo más vendidos de todos los tiempos. Si ha leído la versión original, le encantará esta nueva versión ampliada y ... Leer más

    $137 MXN

  • ¿ Cómo cazar los desperdicios ?

    Descubre los 8 "mudas" de cualquier compañía, Aprende a reconocerlos para eliminarlos

    de Mickaël Réquillard ...
    El enfoque del Lean se basa en reducir el desperdicio tanto como sea posible en cualquier empresa. ¡ Pero todavía es necesario saber cómo reconocerlo !A través de este libro, descubrirá los 8 "mudas" del Lean, cuáles pueden ser las causas y qué soluciones pueden reducirlas, actuando así sobre la calidad, los plazos, los costes y la motivación del personal. ... Leer más

    Antes $121 MXN Ahora $101 MXN

  • Nuevas ventas. Simplificadas.

    El manual esencial para el desarrollo de posibles y nuevos negocios

    de Mike Weinberg ...
    La vida de tu negocio consiste en abrir cuentas nuevas constantemente. Tanto si eres representante, gerente o ejecutivo de ventas, se espera de ti que atraigas nuevos negocios, y necesitarás una fórmula comprobada para la prospección, el desarrollo y cierre de tratos. Aquí encontrarás la respuesta.Porque en las ventas no existe nada que dure para siempre, necesitas nuevos clientes y nuevos ... Leer más

    $75 MXN

  • The Toyota Way : 14 Management Principles from the World's Greatest Manufacturer: 14 Management Principles from the World's Greatest Manufacturer

    14 Management Principles From the World's Greatest Manufacturer

    de Jeffrey Liker ...
    How to speed up business processes, improve quality, and cut costs in any industryIn factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the ... Leer más

    $356 MXN

  • Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

    de Mike Rother ...
    "Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture."—Jeffrey K. Liker, bestselling author of The Toyota Way"[Toyota Kata is] one of the ... Leer más

    $469 MXN

  • Scaling up Excellence

    de Hayagreeva Rao, Robert I. Sutton ...
    Scaling up excellence is the key to creating a great organisation. It’s how a small enterprise expands without losing focus. It’s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it’s how pockets of smart new thinking overcome cultures of indifference or negativity. An organisation that doesn’t know how to scale up ... Leer más

    $247 MXN

  • The Prosperity Bible: The Greatest Writings of All Time On The Secrets To Wealth And Prosperity

    de Napoleon Hill, Dale Carnegie, Benjamin Franklin, Charles F. Haanel, Florence Scovel Shinn, Wallace D. Wattles, James Allen, Lao Tzu, Khalil Gibran, Orison Swett Marden, Abner Bayley, P.T. Barnum, Marcus Aurelius, Henry Thomas Hamblin, Joseph Murphy, William Crosbie Hunter, Ralph Waldo Emerson, Henry H. Brown, Russell H. Conwell, William Atkinson, B.F. Austin, H.A. Lewis, L.W. Rogers, Douglas Fairbanks, Sun Tzu, Samuel Smiles ...
    We proudly present this collection of classic self-help works on how to attract success and money in your life. CONTENTS: 1. Napoleon Hill - Think and Grow Rich 2. Benjamin Franklin - The Way to Wealth 3. Charles F. Haanel - The Master Key System 4. Florence Scovel Shinn - The Game of Life and How to Play it 5. Wallace D. Wattles - How to Get What You Want 6. Wallace D. Wattles - The Science of ... Leer más

    $9 MXN o gratis con Kobo Plus

  • Applied Benchmarking for Competitiveness: A Guide for SME Owner/Managers

    de Richard Keegan, Eddie O'Kelly ...
    Applied Benchmarking for Competitiveness (ABC) is a simple approach to help companies to diagnose objectively, efficiently and effectively their current situation and to take steps to improve performance. ABC combines the basics of benchmarking and World Class Business (WCB) techniques in a proven, effective form for small and medium-sized companies. By taking a core of benchmarking and WCB ... Leer más

    $181 MXN

  • Tools Of Titans

    The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers

    de Timothy Ferriss ...
    The latest groundbreaking tome from Tim Ferriss, the #1 New York Times best-selling author of The 4-Hour Workweek.From the author:"For the last two years, I’ve interviewed more than 200 world-class performers for my podcast, The Tim Ferriss Show, to deconstruct their success habits. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, ... Leer más

    $343 MXN

  • Problem Solving in Plain English

    de Craig Cochran ...
    Effective problem solving is equal parts art and science. In this book, Craig Cochran shows how to master both sides of the problem-solving coin by explaining the process step by step. Have you ever wondered why problem-solving efforts that start out strong, with motivated team members and supportive managers, fizzle out before they produce any benefits? Or why it can be so hard to stick with a ... Leer más

    $516 MXN

  • Quit Your Job, Enjoy Your Work

    Making Your Workplace More Enjoyable

    de Garth S. Johns ...
    As a manager, you have the responsibility to plan, organize, implement, delegate, and control. To be a leader, however, you must also inspire your staff, your colleagues, and your workplace. You have the ability to take these people to greater heights, both personally and professionally.This guidebook can help you meet these challenges. Youll learn how toresolve conflicts between employees;coach ... Leer más

    $80 MXN

  • Employee Confidence: The new rules of Engagement

    de Karen J Hewitt ...
    FINALIST OF THE 2019 BUSINESS BOOK AWARDS.Are your people the change you want to see?Employee Engagement figures are flagging. Employees are disgruntled, stressed or underutilised, or all three. The world is changing faster than ever before, and companies and entire industries are fighting for survival. Employees have never been more needed and valuable. So why are we pursuing the same old ... Leer más

    $127 MXN

  • The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition

    Edición de Russell T. Westcott ...
    This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the ... Leer más

    $2,018 MXN

  • Measuring for Success

    What CEOs Really Think about Learning Investments

    de Jack J. Phillips, Patricia Pulliam Phillips ...
    Workplace learning professionals are often frustrated when senior executives and other top organizational leaders do not "get" the value of learning and training initiatives. Often, these same professionals are left wondering what measuring stick is most meaningful to their company's purse string holders. Based on interviews, surveys, research, and briefings with senior management and C-Level ... Leer más

    $557 MXN

  • The ASQ Certified Quality Process Analyst Handbook

    Edición de Sandra L. Furterer ...
    This handbook is designed as a reference for ASQ's Certified Quality Process Analyst (CQPA) Body of Knowledge (BoK), providing the essential information needed to prepare for the CQPA examination. The handbook is aimed at quality professionals who, in support of and under the direction of quality engineers or supervisors, analyze and solve quality problems and are involved in quality improvement ... Leer más

    $2,689 MXN

  • Lean Doctors

    A Bold and Practical Guide to Using Lean Principles to Transform Healthcare Systems, One Doctor at a Time

    de Aneesh Suneja ...
    Foreword by Michael F. Gutzeit, M.D., Chief Medical Officer and Vice President of Quality, Children's Hospital of Wisconsin This practical, how-to book clearly and succinctly takes the reader through six proven “success steps” for implementing lean in any healthcare environment: 1. Create physician flowbr 2. Support physician value-added timebr 3. Visually communicate patient statusbr 4. ... Leer más

    $1,093 MXN

  • Lean Kaizen

    A Simplified Approach to Process Improvements

    de V. George Alukal, Anthony Manos ...
    To compete successfully in today’s economy, organizations need to be as good as or better than their global competitors. This goes not only for quality, but also for costs and cycle times (lead time, processing time, delivery time, set-up time, response time, etc.). Lean addresses these needs in its emphasis on teamwork, continuous training and learning, produce to demand (“pull”), mass ... Leer más

    $1,470 MXN

  • The ISO 14001:2015 Implementation Handbook

    Using the Process Approach to Build an Environmental Management System

    de Milton P. Dentch ...
    This book explains how an organization can use a management system to both control and improve its environmental performance. It provides guidance in building the environmental management system (EMS) in support of the organization's operations---linking the management system to the requirements of ISO 14001 to support third-party certification to ISO 14001:2015. Included in the text are best ... Leer más

    $896 MXN

  • Beyond Compliance Design of a Quality System

    Tools and Templates for Integrating Auditing Perspectives

    de Janet Bautista Smith, Robert Alvarez ...
    Next Level Results for Your QMS You don't just want a compliant quality management system, you want a robust one a QMS that's easy to implement and maintain. Beyond Compliance Design merges two sets of experiencess that of a quality system designer/auditee and that of an external auditor to help you make that possible. Move beyond a focus on checking all the right boxes to the opportunities for ... Leer más

    $717 MXN o gratis con Kobo Plus

  • The ISO 45001:2018 Implementation Handbook

    Guidance on Building an Occupational Health and Safety Management System

    de Milton P. Dentch ...
    "As with Milt Dentch's previous ASQ books on ISO management systems (ISO 9001 and ISO 14001), his coverage of ISO 45001:2018 manages to be both concise, yet fully informative. Avoiding fluff, the book's guidance on this new ISO health and safety standard provides a helpful section-by-section digest coupled with implementation examples and changes from the OHSAS 18001 requirements." Dennis ... Leer más

    $896 MXN o gratis con Kobo Plus

  • Practical Process Validation

    de Mark Allen Durivage, Bob (Bhavan) Mehta ...
    For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the authors wanted to write this book. The authors will share their collective knowledge: to help organizations improve patient safety and increase ... Leer más

    $1,255 MXN o gratis con Kobo Plus

  • How to Establish a Document Control System for Compliance with ISO 9001:2015, ISO 13485:2016, and FDA Requirements

    A Comprehensive Guide to Designing a Process-Based Document Control System

    de Stephanie L. Skipper ...
    This book explains the requirements for compliance with FDA regulations and ISO standards (9001/13485) for documented information controls, and presents a methodology for compliance. The document control system (DCS), or documented information control system (DICS), is the foundation of a quality management system. It is the first quality system element that must be implemented because the ... Leer más

    $896 MXN o gratis con Kobo Plus

  • How to Audit the Process-Based QMS

    de Dennis R. Arter, Charles A. Cianfrani, John (Jack) E. West ...
    This book is intended to help those involved in managing and conducting audits to ISO 9001:2008. It can be used as a guide to establishing a new audit program or for revitalizing one that has been operational for some time. It focuses on achieving an audit program that produces value-adding results for the organization. Arter, Cianfrani, and West, experts in both ISO 9001 and auditing, believe ... Leer más

    $1,434 MXN o gratis con Kobo Plus