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Livres audio Vente au détail

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  • Livre audio

    I'll Be Back

    How To Get Customers To Come Back Again & Again

    par Shep Hyken ...
    Lu par Shep Hyken ...

    Version Longue

    4 heure 42 min

    How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service ... En savoir plus

    12,35 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Shopping Revolution

    How Successful Retailers Win Customers in an Era of Endless Disruption

    par Barbara E. Kahn ...
    Lu par Lisa Larsen ...

    Version Longue

    5 heure

    We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... En savoir plus

    13,98 €

  • Livre audio

    RETAIL SUCCESS IN AN ONLINE WORLD

    How to Compete and Win in the Amazon Era

    par Rob Fishman ...
    Lu par Stephen R. Thorne ...

    Version Longue

    5 heure 42 min

    With all the technological and economic shifts leading to significant change in the world of retailing, it's important to understand what really works—as well as what really doesn't—in the current retail selling environment. Surviving and thriving in this market means not just meeting, but exceeding, customer expectations. In this book, you learn what makes that possible: a nurturing relationship ... En savoir plus

    17,48 €

  • Livre audio

    You May Never See Us Again

    The Barclay Dynasty: A Story of Survival, Secrecy and Succession

    par Jane Martinson ...
    Lu par Olivia Poulet ...

    Version Longue

    8 heure 59 min

    **Brought to you by Penguin.The untold story of post-war Britain. Told through the lives of the two men who helped shape it: Sir David Barclay and Sir Frederick Barclay.**You May Never See Us Again is the only definitive story of David and Frederick Barclay - commonly known as the Barclay brothers. Born poor, these enigmatic twins built one of the biggest fortunes in Britain together from scratch ... En savoir plus

    16,86 €

  • Livre audio

    Payment Reconciliation - Transparenz und Kontrolle bei bargeldlosen Zahlungen

    Ein umfassender Ratgeber für die Abstimmung von Kartenzahlungen, die Optimierung von Buchhaltungsprozessen und die Vorbereitung auf Audits.

    Collection series Buchhaltung im Zahlungsverkehr

    Version Longue

    3 heure 57 min

    Haben Sie sich schon mal folgende Frage gestellt: Was geschieht wirklich zwischen einer Kartenzahlung und dem Geldeingang auf Ihrem Konto?Bargeldlose Zahlungen wirken einfach – Karte einstecken, Zahlung bestätigen, fertig. Doch hinter diesem Moment verbirgt sich ein komplexes Zusammenspiel aus technischen Abläufen, Datenabgleichen und finanziellen Risiken. Wer diese Prozesse versteht, kann nicht ... En savoir plus

    7,08 € ou Gratuit avec Kobo Plus

  • Livre audio

    Redefining Retail

    10 Guiding Principles for a Post-Digital World

    Version Longue

    9 heure 53 min

    In Redefining Retail: 10 Guiding Principles for a Post-Digital World, Prof. Philip Kotler and Dr. Giuseppe Stigliano deliver a timely and insightful examination of retail and consumer brand marketing. In the book, you'll find practical and concrete techniques for redefining your organization's internal operations and processes, as well as its business strategy. You'll rethink the entire value ... En savoir plus

    18,35 € ou Gratuit avec Kobo Plus

  • Livre audio

    AI in the Trades – Relieved from Quote to Jobsite

    Your Practical Workflow Booster 2026

    Collection series Smart Business – AI in Practice

    Version Longue

    58 min

    This audiobook is narrated by an AI Voice. Imagine your quote almost writes itself. You take a photo of damage – and the AI suggests the best repair. Your machines warn you before they break down. And suddenly you have time again for what you truly know how to do: the craft.That is exactly what AI enables in trade businesses. Not future music. But 2026.This audiobook is your toolbox. An ... En savoir plus

    12,56 € ou Gratuit avec Kobo Plus

  • Livre audio

    Telekommunikationshandel — Theorie und Praxis

    Eröffnen, führen, Geld verdienen. Über zwanzig Jahre hinter der Theke, ehrlich aufgeschrieben

    par Christian Rill ...
    Lu par Christian Rill ...

    Version Longue

    4 heure 26 min

    Was verdient man wirklich an einem Handyvertrag? Warum ist die Zubehörwand der heimliche Margenkönig? Und wieso solltest du für einen Risikostandort eine eigene GmbH gründen?Christian Rill steht seit über zwanzig Jahren selbstständig hinter der Theke im Telekommunikationshandel. Er hat jedes Vertriebsmodell der Branche von innen erlebt: Vodafone-Partneragentur, BASE-Shop, O2-Partner, Telekom ... En savoir plus

    15,73 € ou Gratuit avec Kobo Plus

  • Livre audio

    Dirtbag Billionaire

    How Yvon Chouinard Built Patagonia, Made a Fortune, and Gave It All Away

    par David Gelles ...
    Lu par David Gelles ...

    Version Longue

    10 heure 19 min

    **Named one of Financial Times’s Best Books of 2025New York Times reporter and bestselling author David Gelles reveals how Patagonia became a global leader in doing well by doing good and how other companies are adopting its principles.**This is the inside story of one of the most extraordinary brands in the corporate world, the rare company that is driven by environmental activism instead of ... En savoir plus

    22,72 €

  • Livre audio

    The Book of Eastbay

    Two Friends and the Catalog That Changed the Sneaker Business Forever

    Lu par Sean Pratt ...

    Version Longue

    9 heure 28 min

    Unable to contain himself, Rick pitched Art: move back to Wausau and start a business selling shoes. Art said, "What are you, an idiot? Selling shoes**? How is this even worth trying?"**This is the story of Eastbay, a startup tale unlike most you've heard. First it was $5,000 worth of track sneakers sold out of the back of an AMC Gremlin. Then it was a quiet storefront in Wausau, Wisconsin. Then ... En savoir plus

    17,48 € ou Gratuit avec Kobo Plus

  • Livre audio

    Как продать слона или 51 прием заключения сделки

    7-е юбилейное издание, переработанное и дополненное

    Collection series Бизнес-психология

    Version Longue

    8 heure 46 min

    Обновленное издание бестселлера «Как продать слона», выпущенного в России тиражом более 100 000 экземпляров. В книге описаны основные закономерности и рабочие техники переговоров, которые помогут вам сделать большие продажи. Ася Барышева, консультант с 20-летним опытом сотрудничества с крупными международными компаниями, делится реальными примерами из собственной практики. Вы получите 51 способ ... En savoir plus

    3,99 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Shop Girls of Harpers

    The start of the bestselling heartwarming historical saga series from Rosie Clarke

    par Rosie Clarke ...
    Lu par Juliette Burton ...
    Collection Livre audio 1 - Welcome To Harpers Emporium

    Version Longue

    10 heure 14 min

    The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as ... En savoir plus

    24,05 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Kingdom of Prep

    The Inside Story of the Rise and (Near) Fall of J.Crew

    par Maggie Bullock ...
    Lu par Cheryl Smith ...

    Version Longue

    13 heure 29 min

    **One of Vogue's most anticipated books of 2023.A quintessentially American fashion narrative about the rise and fall of the first lifestyle brand, J.Crew, and what the company’s fate means for the shifting landscape of the retail industry.Once upon a time, a no-frills J.Crew rollneck sweater held an almost mystical power—or at least it felt that way. The story of J.Crew is the story of the ... En savoir plus

    27,80 €

  • Livre audio

    Bookshops

    Version Longue

    8 heure 51 min

    Why do bookshops matter? How do they filter our ideas and literature? In this inventive and highly entertaining extended essay, Jorge Carrion takes his reader on a journey around the world, via its bookshops. His travels take him to Shakespeare & Co in Paris, Wells in Winchester, Green Apple Books in San Francisco, Librairie des Colonnes in Tangier, the Strand Book Store in New York and provoke ... En savoir plus

    24,87 €

  • Livre audio

    The Design of Everyday Things

    Revised and Expanded Edition

    par Don Norman ...
    Lu par Neil Hellegers ...

    Version Longue

    10 heure 39 min

    Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... En savoir plus

    Avant 24,99 € Après 21,99 €

  • Livre audio

    Resurrecting Retail

    The Future of Business in a Post-Pandemic World

    par Doug Stephens ...
    Lu par Doug Stephens ...

    Version Longue

    7 heure 58 min

    Few crises in modern history have so completely disrupted every aspect of daily life as has the COVID-19 pandemic. What began as a small medical ripple in Wuhan, China, erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear ... En savoir plus

    15,44 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Everything Store: Jeff Bezos and the Age of Amazon

    par Brad Stone ...
    Lu par Pete Larkin ...

    Version Longue

    13 heure

    **Winner of the 2013 Financial Times and Goldman Sachs Business Book of the Year Award**Amazon.com started off delivering books through the mail. But its visionary founder, Jeff Bezos, wasn't content with being a bookseller. He wanted Amazon to become the everything store, offering limitless selection and seductive convenience at disruptively low prices. To achieve that end, he developed a ... En savoir plus

    14,45 €

  • Livre audio

    Uncopyable

    How to Create an Unfair Advantage over Your Competition

    par Steve Miller ...
    Lu par Jeff Moon ...

    Version Longue

    4 heure 20 min

    What separates average businesses from extraordinarily successful ones?Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt".Better customer service? Guess what? All of your competitors say they provide the best customer service. It's a wishy-washy phrase...a vague ... En savoir plus

    8,81 € ou Gratuit avec Kobo Plus

  • Livre audio

    Damaged Goods

    The Rise and Fall of Sir Philip Green

    par Oliver Shah ...
    Lu par Oliver Shah ...

    Version Longue

    12 heure 11 min

    Penguin Audio presents Damaged Goods written and read by Oliver Shah.DISCOVER THE SHOCKING TRUTH BEHIND THE BUSINESS AND LIFESTYLE OF SIR PHILIP GREENIn this jaw-dropping expose, Oliver Shah uncovers the truth behind one of Britain's biggest business scandals, following Sir Philip Green's journey to the big time, the wild excesses of his heyday and his dramatic demise.Stunning praise for the book: ... En savoir plus

    13,81 €

  • Livre audio

    Dropshipping Shopify Success -Create a Profitable Side Hustle Income with Ecommerce

    Version Longue

    4 heure 15 min

    As you begin to accrue wealth, having multiple revenue streams becomes increasingly vital.Of course, you can set aside a certain percentage of your monthly salary to invest or save up for a rainy day. But given the current rising inflation rate, many of us find it harder to do so now than ever before.That is, unless you are able to set up various income sources. Thankfully, with rapid ... En savoir plus

    9,25 € ou Gratuit avec Kobo Plus

  • Livre audio

    G.O.A.T. Wisdom

    How to Build a Truly Great Business--From the Founders of Beekman 1802

    Version Longue

    8 heure 45 min

    Have you ever wanted to create a business that's not only good but great? Have you ever felt as though you're destined to do something bigger and more significant with your life? If so, you should know that you don't need millions in funding, a marketing department, or influencer status.If you have an idea, the determination to bring it to life, a deep and abiding belief in your product, and a ... En savoir plus

    18,35 € ou Gratuit avec Kobo Plus

  • Livre audio

    Rich's

    A Southern Institution

    par Jeff Clemmons ...
    Lu par Chris Abernathy ...

    Version Longue

    6 heure 9 min

    The storied history of the iconic Atlanta department store.In 1867, less than three years after the Civil War left the city in ruins, Hungarian Jewish immigrant Morris Rich opened a small dry goods store on what is now Peachtree Street in downtown Atlanta, Georgia. Over time, his brothers Emanuel and Daniel joined the business; within a century, it became a retailing dynasty. Join historian Jeff ... En savoir plus

    18,35 € ou Gratuit avec Kobo Plus

  • Livre audio

    Lost Department Stores of San Francisco (Landmarks)

    par Anne Evers Hitz ...
    Lu par Ann Richardson ...

    Version Longue

    4 heure 28 min

    In the late nineteenth century, San Francisco's merchant princes built grand stores for a booming city, each with its own niche. For the eager clientele, a trip downtown meant dressing up—hats, gloves, and stockings required—and going to Blum's for Coffee Crunch cake or Townsend's for creamed spinach. The I. Magnin empire catered to a selective upper-class clientele, while middle-class shoppers ... En savoir plus

    13,98 € ou Gratuit avec Kobo Plus

  • Livre audio

    Wealth Beyond Measure: A Guide to Managing Financial Windfalls

    Version Longue

    1 heures 32 min

    This audiobook is narrated by a digital voice.This comprehensive book takes readers through the various challenges and opportunities that come with suddenly acquiring a large sum of money and provides practical strategies for making the most of these financial blessings. Authors John Smith and Emily Johnson draw on their years of experience in financial planning to offer invaluable insights on how ... En savoir plus

    4,29 € ou Gratuit avec Kobo Plus