A value proposition is created from the combination of a company's products and services, and the value gained by the customer. It is used to drive better business, and is essential to success for any business - without it, companies are at risk of losing customers and being drowned out in crowded marketplaces. ***Selling Your Value Proposition***is a practical, user-friendly guide to establishing a streamlined customer-centric selling process to communicate and express value propositions,...

This book gives voice to the direct practice experience of social workers working in rural and remote contexts using Australia as the primary case-study. The authors undertake a qualitative research project, conducting in-depth interviews to examine social work theory and practice against the reality of rural and remote contexts. Practice examples provide the reader with an insight into the diverse and complex nature of social work in rural and remote Australia and the role of contemporary...

For over a decade, It’s Your Move has been helping Canadian executives, managers and professionals get the job they really want with proven advice and strategies. Today, competition for jobs is tough, but at the same time, opportunities for career change are plentiful. Thoroughly revised and updated throughout, It’s Your Move offers clear, proven advice and strategies includingHow to use social media effectively—from establishing a powerful online presence t...

In recent years, developing a value proposition has become a prime consideration for businesses. A value proposition is an analysis and quantified review of the business benefits, costs and value that a company can deliver to prospective customers and customer segments. Creating and Delivering your Value Proposition provides guidance for business leaders - demonstrating why having a strong value proposition is so important for a company. This practical new title shows readers how ...

Child protection is one of the most high profile and challenging areas of social work, as well as one where children’s lives and family life are seen to be at stake. Vital as child protection work is, this book argues that there is a pressing need for change in the understanding and consequent organization of child protection in many English speaking countries.The authors present compelling evidence from around the globe demonstrating that systems across the Western world are faili...

Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of change management in public services. Combining aspects of change management theory with ‘real life’ practice in the form of organizational cases from different regions and sectors, this edited collection identifies and analyzes significant issues regarding the development, implementation and evaluation of public service chan...

A Handbook of Children and Young People’s Participation bringstogether key thinkers and practitioners from diverse contexts acrossthe globe to provide an authoritative overview of contemporary theoryand practice around children’s participation.Promoting the participation of children and young people - indecision-making and policy development, and as active contributorsto everyday family and community life - has become a central part ofpolicy...

This book opens up ways to engage critically with what counts as innovatory practice in lifelong learning today, locating its discussion of innovations in lifelong learning within an international and comparative framework.Innovations in Lifelong Learning engages first hand with issues and concerns from around the globe, offering an international perspective on current trends through its range of contributions from across the UK, Australia, New Zealand and the US. The broa...

Social work in the community offers practice guidance to students, practice assessors and practitioners within a political, theoretical, methodological and ethical framework. The book is written from an experiential learning perspective, enabling the reader not only to understand the ideas and methods but to test them out in their own practice, thereby providing an element of problem-based learning. Social work in the community is addressed from the perspectives of local community developm...

In the last two decades there has been a plethora of research on a range of subjects collectively and rhetorically known as ‘work-life balance’. The bulk of this research, which spans disciplines including feminist sociology, industrial relations and management, has focused on the significant concerns of employed women and/or dual career couples. Less attention has been devoted to scholarship which explicitly examines men and masculinities in this context. Meanwhile, public and organizatio...

Get internal communications right in your organization and the benefits are clear: motivated staff, better financial performance, a strong external reputation and delighted customers are just a few of the reasons why getting your message over to staff effectively matters.Internal Communications explores what good practice in internal communications looks like, providing a no-nonsense, step-by-step approach to devising an internal communications str...

Significant changes in the policy and social context of teaching over the last 30 years have had substantial implications for teacher professionalism. As the influence of central regulation and marketisation has increased, so the scope for professional influence on policy and practice has in many cases diminished. Instead, teachers have had to respond to a range of other demands stemming from broader social changes, including greater public scepticism towards professional authority combine...