Depression sucks. But that doesn't mean we can't laugh at it.In this brutally honest (and strangely hilarious) deep dive into the rollercoaster that is depression, David Hansen lays it all bare-the dark thoughts, the awkward therapy sessions, and the well-meaning but completely useless advice from people. With a mix of intimate stories, self-deprecating humour, and charmingly crude cartoons, Hansen demystifies the beast of depression and offers practical, no-nonsense ways to wrestl...

Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call cen...

A war is coming, a battle that will stretch from the prehistoric forests of the ancient past to the cutting-edge research labs of today, all to reveal a true mystery buried deep within our DNA, a mystery that will leave readers changed forever . . .In this groundbreaking masterpiece of ingenuity and intrigue that spans 50,000 years in human history, New York Times bestselling author James Rollins takes us to mankind’s next great leap.But will it mark a new chapter ...

The greatly anticipated final book in the New York Times bestselling Hunger Games trilogy by Suzanne Collins.The Capitol is angry. The Capitol wants revenge. Who do they think should pay for the unrest? Katniss Everdeen. The final book in The Hunger Games trilogy by Suzanne Collins will have hearts racing, pages turning, and everyone talking about one of the biggest and most talked-about books and authors in recent publishing history!

What if the best morning of your life suddenly turned into your worst nightmare? Sam Case is about to find out. Saving Rachel is the story of what happens when killers force a man to choose between his wife and his mistress...and the one he rejects must die. "If Dean Koontz collaborated with Alfred Hitchcock at the circus, this would be their brain child." –Vintage DM Book Reviews

The second book in Suzanne Collins's phenomenal and worldwide bestselling Hunger Games trilogy.Against all odds, Katniss Everdeen has won the annual Hunger Games with fellow district tribute Peeta Mellark. But it was a victory won by defiance of the Capitol and their harsh rules. Katniss and Peeta should be happy. After all, they have just won for themselves and their families a life of safety and plenty. But there are rumors of rebellion among the subjects, and Katniss and Peeta, ...

This Special Edition of The Hunger Games includes the most extensive interview Suzanne Collins has given since the publication of The Hunger Games; an absorbing behind-the-scenes look at the creation of the series; and an engaging archival conversation between Suzanne Collins and YA legend Walter Dean Myers on writing about war. The Special Edition answers many questions fans have had over the years, and gives great insight into the creation of this era-defining work....

#1 New York Times bestselling author Nora Roberts presents the story of a shared past, a fresh start, and a lifetime of love in the second novel in the Inn BoonsBoro Trilogy.Owen is the organizer of the Montgomery clan, running the family’s construction business with an iron fist—and an even less flexible spreadsheet. And though his brothers bust on his compulsive list-making, the Inn BoonsBoro is about to open right on schedule. The only thing Owen didn’t...

The stunning Hunger Games trilogy is complete! The extraordinary, ground breaking New York Times bestsellers The Hunger Games and Catching Fire, along with the third book in The Hunger Games trilogy by Suzanne Collins, Mockingjay, are available for the first time ever in e-book. Stunning, gripping, and powerful.

THE RUNAWAY GLOBAL BESTSELLER'Gripping, enthralling - a top-notch thriller and a compulsive read.' SJ Watson, bestselling author of BEFORE I GO TO SLEEPRachel catches the same commuter train every morning. She knows it will wait at the same signal each time, overlooking a row of back gardens. She's even started to feel like she knows the people who live in one of the houses. 'Jess and Jason', she calls them. Their life - as...

‘It’s simple. No sight. No questions. 48 hours.’An intensely charged erotic journey, perfect for anyone who was seduced by 50 Shades of Grey.When 37-year-old psychologist, Alexandra Blake, leaves her comfortable suburban existence to give a series of lectures , she meets up with Dr Jeremy Quinn, the man who opened her eyes and body to the world in ways she never thought possible.After a few glasses of champagne in his luxurious hotel penthouse, he presents her with a...

'If you're after the perfect pick-me-up, take-me-away-from-the-world read, then she's your woman'The Guardian'Nora Roberts is, quite simply, a one-woman phenomenon'Heat'I love Nora Roberts'Stephen KingAbigail Lowery has a dark and terrifying secret. Aged just sixteen, she witnessed a shocking mafia murder. Narrowly escaping with her life, she was forced to leave...