Management is the art of getting people to do what has to be done, while keeping them happy and motivated in the process. In Managing with Intent, top management consultant Ian Mann explains exactly how to do that. Based on Ian’s highly successful and popular training courses, the book provides a simple and easily remembered model for solving managerial problems and managing staff effectively. Managerial problems are always the result of one or more of the following five factors: the CLARI...

Business ideas and practices are constantly changing, but no manager has the time to read all the business books and articles that come out in a year. In this book, Ian Mann does all the work for you, trawling through recent business publications and distilling the most important new insights and developments.The Executive Update covers topics such as technology and mechanisation; the structure of organisations; obligations to stakeholders other than shareholders; leadership; the c...

Performing well in the Objective Structured Clinical Examination (OSCE) requires sound medical knowledge and a systematic approach to clinical examination. It is the most daunting assessment for medical students - they are expected to take full and accurate medical histories, perform structured and comprehensive clinical examinations, and display competence and dexterity when performing procedures. They must also demonstrate interest and enthusiasm towards their patients, and show empathy ...

'The transition between medical student and junior doctor is both stressful and demanding. The learning curve is extremely steep, and even more so in the world of specialist medicine - Senior doctors expect a lot of their juniors and, as a result, people often feel out of their depth and may feel too embarrassed to tell their seniors when they don't understand something - ' - from the Preface Boost your confidence. This is a user-friendly manual for the junior doctor. Concise and easy to r...

Information security is about people, yet in most organizations protection remains focused on technical countermeasures. The human element is crucial in the majority of successful attacks on systems and attackers are rarely required to find technical vulnerabilities, hacking the human is usually sufficient. Ian Mann turns the black art of social engineering into an information security risk that can be understood, measured and managed effectively. The text highlights the main sources of ri...

'Becoming a first year doctor is a stressful time...you are suddenly member of a medical team. People often feel out of their comfort zone, and are commonly too embarrassed to ask for help or advice - ' Gastroenterology concerns a large number of patients and is a commonly encountered area of medicine that all doctors are exposed to, even if they are working in a different specialty. It covers disorders of the gastrointestinal tract, pancreas, gallbladder and liver. This practical, user-fi...

Finn Bailey appears to be your average kid in a quiet town. He's not Mr. Popular or the next Olympic track star but he has a loving family, a tight group of friends and a good head on his shoulders.It is the last week before summer and as Finn and his best friend make their way to school a cold breeze and a dark presence lurking in the shadows finds them. Ghosts, windows into new worlds and creatures unlike anything he had ever thought was real await him as Finn is thrown into a my...

This pathbreaking book uncovers the important, underappreciated role of armed opposition groups turned political parties in shaping long-term patterns of politics after war.Based on an empirically grounded and theoretically informed retrospective on nearly 30 years of post-conflict democratic state-building efforts, it examines whether this practice has contributed to peace and finds that engaging post-rebel parties in electoral politics has proven to be a viable long-term strategy...

Do you find yourself making excuses not to ride? Are you stuck in the arena? Do you get nervous/anxious before riding/competing? This book will help you to understand your feelings and give you strategies to deal with them. Christine shares with you the Three Keys to Success based on her successful Confident Rider Workshops. Exercises and case studies are included to help you move forward. Throughout my work as a Riding Teacher I am being constantly challenged by, what seems to be, an incr...

Reflecting the 2010 Emergency Cardiovascular Care guidelines, ACLS Study Guide, 4th Edition offers a complete, full-color overview of advanced cardiovascular life support. An easy-to-read approach covers everything from airway management and rhythms and their management to electrical therapy, acute coronary syndromes, and acute stroke. In addition to the latest ACLS treatment algorithms, this edition includes new case studies, new photos and illustrations, a heart rate rul...

Emotional Intelligence Coaching examines the vital role emotions and habits play in performance. Emotional intelligence can help leaders and coaches recognize how attitudes - both their own and those of the people they coach - prevent individuals from reaching their potential. Replacing these with more useful feelings and thoughts can provide a powerful means of improving performance. This book explains the principles of emotional intelligence and how these relate...