With a foreword by Alex Osterwalder.The future of work is already here.Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your company’s performance runs short of what you’ve promised, customers can seize control of your brand message, spreading their disappointment and frustration faster than you can keep up.

A groundbreaking look at why our interactions with others hold the key to success, from the New York Times bestselling author of Hidden Potential, Think Again, and OriginalsFor generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But in today’s dramatically reconfigured world, success is increasingly dependent on how we interact with others. In Give and Take, Adam Grant...

TIMELESS PRINCIPLES OF EMPOWERING LEADERSHIP | OVER 1 MILLION COPIES SOLD‘One of the 12 best business books of all time’ USA Today‘The best how-to manual anywhere for managers on delegating, training, and driving flawless execution’ Fortune‘David Marquet is the kind of leader who comes around only once in a generation. His ideas and lessons are invaluable' Simon Sinek, Start With Why-------Captain David Mar...

This book combines an extraordinary first-person account of an entrepreneurial instinct to start and develop a highly-successful international travel adventure company and reveals unusual management secrets that not only keep employees fully engaged but also keep customers extremely happy.After being fired from McDonald's as a teenager, Poon Tip decided that if he wanted to be successful in life, he would need to be self employed. To do that, he started G Adventure...

For readers of Malcolm Gladwell, Daniel Pink, and Freakonomics, comes a captivating and surprising journey through the science of workplace excellence.Why do successful companies reward failure?What can casinos teach us about building a happy workplace?How do you design an office that enhances both attention to detail and creativity?In The Best Place to Work, award-winning ...

A longtime corporate executive and meditation teacher explains how mindfulness can help you be more confident, resourceful, and at ease in the workplaceWork is such a crucial part of our life, and yet we often struggle with—and feel overwhelmed by—the numerous challenges it presents us. Whether it’s job insecurity, making peace with or leaving an unfulfilling job, or dealing with office conflicts, we often experience fear and a sense of groundlessness just at a tim...

A powerful story about the African philosophy of teamwork and collaboration that has the power to reshape our workplaces, our relationships with our coworkers, and our personal lives, written by the bestselling coauthor of Fish! and the bestselling author of 1001 Ways to Reward Employees.John Peterson, a new manager in the credit department at a major big-box retailer, is struggling in his job. The people under him are not working as well or effec...

Are You Scaring Your People into Mediocrity?All leaders want to outperform, outsell, and outinnovate the competition. And most teams are fully capable of doing so. The problem: we consistently say and do things that spark unconscious fears and keep our people stuck in their Critter State. This primitive fight, flight, or freeze mode distills all decision making to one question: What will keep me safest?Lying low, sucking up, procrastinating, and do...

A no-nonsense guide for minorities in business who want to make it to senior managementIn recent decades, corporate America has gotten better at recruiting minority talent. But despite their education and hard work, too many African Americans, Latinos, and Asian Americans still find unique obstacles on the path to senior management. And there are too few minority mentors available to help them understand and overcome these challenges.Keith R. Wyche, a divis...

Master the art of growing your employees through effective performance reviews.Conducting performance reviews can be stressful. But these conversations are critical to your employees' development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics. You’ll learn to:Gather and analyze the right informationDocument your a...

Do you aspire to be a more effective leader who guides your team or organization to higher levels of lasting success? Would you like to look forward to each day and know that you are having a positive impact on the world around you?This is possible for everyone, regardless of your title or position. In fact, Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom will train you to make this a reality. Although it’s not an easy process, it is a wor...

Unleash your team's creativity and build a high-performing team.Don't leave creativity up to the "creatives" in your organization. Fostering creativity within your team can help your organization solve problems, create innovative products, break out into a new market, and even communicate and collaborate more effectively. Innovative Teams shows you how to:Create the right environment for inventive thinkingBuild a diverse teamGenera...