How to become a savvy manager and effective and exciting leader. Robert E. Levinson After completing three years in the U.S. Navy, Robert E. Levinson earned a bachelors degree in business from Miami University, Ohio. Following graduation, he joined his father and brother in their family business, Steelcraft Manufacturing Company in Cincinnati, Ohio. The company was the largest manufacturer of steel doors and frames in the country. Over the years, he became primary executive of 14 additiona...

This book is about all forms of interpersonal relationshipswhich we commonly call customer servicewhether your company is a doctors office, retail store, restaurant, law firm, nonprofit organization or any other business. Even if you generally rely on social media, texting or email for basic communication, eventually everything boils down to one human being talking to another human being. I intend this book to be a wake-up call for people. We need to stress the value of good customer servi...

The loss of loved ones and the toll of aging is a natural part of the golden years. This beautifully told and memorable story shows us how to face loss with courage and how to face change with grace and intelligence. Acting with foresight and good judgment, the sunset of our lives can be a stage of continued growth and development with delightful surprises along the way.Rob and Stella meet at Harbors Edge, a life care retirement community, where they find good friends, new love and...

Competitive advantage. The value chain. Five forces. Industry structure. Differentiation. Relative cost. If you want to understand how companies achieve and sustain competitive success, Michael Porter’s frameworks are the foundation. But while everyone in business may know Porter’s name, many managers misunderstand and misuse his concepts.Understanding Michael Porter sets the record straight, providing the first concise, accessible summary of Porter’s revolutionar...

A BOSTON GLOBE BEST CRIME BOOKA gripping art-world thriller about a struggling painter who agrees to forge a stolen Degas masterpiece, only to uncover a dangerous secret buried in the painting’s history.“Gripping.” —O, The Oprah MagazineAlmost twenty-five years after the infamous art heist at the Isabella Stewart Gardner Museum—still the largest unsolved art theft in history—one of the stolen Degas paintings is deli...

Be a Network Marketing Superstar provides a proven 26-step program designed to help business leaders quickly become stars in this fast-growing and profitable industry.As far as career opportunities go, network marketing is hard to beat. It costs almost nothing to start, allows for flexible hours, and paves the way for financial independence. Network marketing -- also known as direct selling and multi-level marketing -- has turned millions of people into su...

Ellen DeGeneres is a generous comedian, actress, talk show host, motivational speaker and business woman. Her career started in the 80`s when she was performing her stand up comedy acts in clubs and coffee shops. Her monologue a phone call to God opened many doors for her. She was invited to the Tonight Show and she never really looked back. In 1997, she made a bold move to admit on national television that she’s a lesbian. It had a huge effect on her life and career. Her talk show, “Ellen...

What should a new distributor do first? So much for the new distributor to learn, only part-time hours, but they need to build quickly. MLM is different than a regular job. Every new person in your business should have a copy of this book to guide them in the early days of their network marketing career. This book shows the beginner exactly what to do, exactly what to say, and does it through the eyes of brand-new Distributor Joe. "Big Al"...

The Big Chill meets The Group in Deborah Copaken Kogan's wry, lively, and irresistible new novel about a once-close circle of friends at their twentieth college reunion.Clover, Addison, Mia, and Jane were roommates at Harvard until their graduation in 1989. Clover, homeschooled on a commune by mixed-race parents, felt woefully out of place. Addison yearned to shed the burden of her Mayflower heritage. Mia mined the depths of her suburban ennui to ...

Whether it is at first sight, develops over time with a close friend, or it hits you like a ton of bricks--falling in love is a lyrical life-changing event. Chicken Soup for the Soul® Love Stories will transport you to the moments of your life that were filled with devotion and unconditional love.

The most renowned figure in the world of marketing offers the new rules to the game for marketing professionals and business leaders alike In Marketing Insights from A to Z, Philip Kotler, one of the undisputed fathers of modern marketing, redefines marketing's fundamental concepts from A to Z, highlighting how business has changed and how marketing must change with it. He predicts that over the next decade marketing techniques will require a complete overhaul. Furthermore, the future of m...

Conventional wisdom on strategy is no longer a reliable guide. In Essential Advantage, Booz & Company's Cesare Mainardi and Paul Leinwand maintain that success in any market accrues to firms with coherence: a tight match between their strategic direction and the capabilities that make them unique.Achieving this clarity takes a sharpness of focus that only exceptional companies have mastered. This book helps you identify your firm's blend of strategic direction and distinct...