Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model.The authors...

Sixteen-year-old Diamond "Ray-Ray" Jenkins has it made in the shade, until one wrong move by her parents turns their lives upside down. Their secret of taking from the wrong street King in the Trap, Damien Orlando, has now put her in peril. The death of her parents signals an end to Diamond's semi-perfect life, putting her in the hands of evil. Her only salvation is to learn the game, and to put her trust in a kid wearing a hoodie. Trigga has been a survivor and a killer in the streets of ...