OVER 1 MILLION COPIES SOLD!Since its publication in 2007, Yes! has shown how small changes can make a big difference to everyone's powers of persuasion - both at work and at home.Every day, we face the challenge of persuading others to do what we want. But what makes people say 'yes' to our requests? Based on decades of research into the psychology of persuasion, this book reveals many remarkable insights that will help you be more persuasive both at work a...

From the authors of the international bestseller Yes!This travel-sized handbook will become your go-to key for ensuring that the world says 'yes' to you, your ideas and your requests.We all want to hear 'yes'. 'Yes' connects us to the world, and carries us into the future. So why do we find it so hard to get others to agree? And how can we improve our chances?The Little Book of Yes contains 21 short essays that outline a range of e...

At some point today you will have to influence or persuade someone - perhaps ask a colleague a favour, negotiate with a contractor or get your spouse to put out the recycling. In The small BIG, three heavyweights from the world of persuasion science and practice - Steve Martin, Noah Goldstein and Robert Cialdini - describe how, in today's information-overloaded world, it is now the smallest changes that lead to the biggest differences in results.Offering deceptively simple...

CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD.An INFLUENCER leads change.An INFLUENCER replaces bad behaviors with powerful new skills.An INFLUENCER makes things happen.This is what it takes to be an INFLUENCER.Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen beca...

What makes a global corporation give away its prized intellectual property? Why are Ivy League universities allowing anyone to take their courses for free? What drives a farmer in rural Africa to share his secrets with his competitors?  A collection of hactivists, hobbyists, forum-users and maverick leaders are leading a quiet but unstoppable revolution. They are sharing everything they know, and turning knowledge into action in ways that were unimaginable even a decade ago. ...

‘How to influence people without getting them drunk or flirting: brilliant’ Venetia Thompson, bestselling author of Gross Misconduct• How exactly can we use our body language to win friends and influence people?• When can £1 be more persuasive than £50?• Why does giving customers more choice make them less likely to make a purchase?Some people seem naturally more influential and persuasive. In fact they are simply ...

If the work you are doing is no longer doing it for you but you feel uncertain about how to change your situation then What Next? is for you.And you are not alone, either. More than five million Australians, aged 45-64, are experiencing a new life stage - not a mid-life crisis so much as a 'turning point' - as they consider their options moving from full-time traditional career or homemaker roles. And countless younger people are looking for a better work/life balance as w...

How to reinvent your career – and work for as long as you wantHave you accumulated plenty of wisdom and experience, but others think you're all washed up? Perhaps you're bored with your current work but not sure what's next.Don't panic! Work reinvention expert Joanna Maxwell shows you how to refresh a current career, pursue a new direction or leverage your experience to start your own business.The practical exercises and inspirational real-life stories in Rethink Yo...

A challenging book to improve your influencing skills. Manager, consultant, member of the Works Council: in any of these functions you want to exert maximum influence to reach your goals. There are quite some ways to do this. You can reason and give logical arguments, you can paint a picture about an attractive future perspective or give compliments. This book describes ten different influencing skills that you can learn to use and to apply yourself. Influencing is not about using communic...

While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so.This fully revised and updated Steps to Success title ...

A smart, small book for any manager’s pocket.In every manager’s career there are moments where decisions need to be made in order to achieve success and this smart, nicely packaged little book can be there to help each time. The trick to succeeding in these moments is to identify each of these situations ahead of time and understand how to act and what to do to reduce the chances of failure. That is exactly what The Little Black Book for Managers has done....

For far too long, emotions have been ignored in favor of rationality and efficiency.  Breakthroughs in brain science have revealed that people are primarily emotional decision-makers.  Many companies have not yet accepted that fact, ignoring emotion in favor of rationality and efficiency.  Even fewer have acted on it. Emotionomics looks at emotions in terms of business opportunities, both in the marketplace and in the workplace.  In today's highly competitive marketplace where many products l...