In 1975, as Gough Whitlam’s government hurtled towards its demise, a nineteen-year-old arts student at the University of Melbourne, Kim Carr, began a long march.Raised in an avowedly blue-collar household headed by his boilermaker father, Carr eschewed what he regarded as the fripperies of student politics and went directly for the real thing. He joined his local Labor Party branch, signing up from day one as an active soldier in the labour movement.Forty-nine years later, ...

Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. Inconsistencies, errors, and an endlessly unanswered phone lead to frustration on the part of the client, and a feeling that they are worth little more than a signature on the monthly timesheet. So,...

From New York Times bestselling author Denise Hunter comes a collection of four contemporary Christian romances perfect for avid romance fans, featuring second-chance romance, friends-to-lovers, marriage-of-convenience, and small-town romance.Barefoot SummerMadison McKinley returns home determined to fulfill her late brother's final wish, only to find herself drawn to Beckett Porter, the man she holds responsible for her brother's ...

New Authors and collections. Following the great success of 2015's Gothic Fantasy, deluxe edition short story compilations, this latest in the series is packed with tales set in bleak and paradisiacal worlds of boundless imagination from classic authors and exciting budding contemporary writers.New and notable writers featured are: Kim Antieau, Steve Carr, Carolyn Charron, Megan Dorei, Sarah Lyn Eaton, Michelle Kaseler, Claude Lalumière, Gerri Leen, Konstantine Paradias, Jeff Parso...

Spirituality, religious belief and inclusive faith communities are important for mental well being but mental health practitioners have few guidelines for acknowledging these issues when working with service users.Spirituality, Values and Mental Health gathers together personal and professional contributions from mental health professionals, carers and mental health service users and survivors. It addresses the stigma that can surround both mental health and spirituality and explor...

Losing weight can be tricky business, but with the right foods on your side, you can both lose weight and avoid starving yourself. Within this short guide is 7 of the best fat-burning foods that are sure to pique your taste buds as well. These foods are known for low-fat content, low calorie content, but to be filling and to provide the energy you need for your metabolism to properly burn fat and not just eat away at your reserves until it hits the brick wall. Included are simple recipes t...

We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, institutional, and private clients alike. For their business plans to be connected to reality, partners and law firm leaders must learn how they are perceived by their clients and adapt accordingly. They ...

It's December, 1900, and Berylda Jones is heading home to Bathurst for Christmas. Tragically, 'home' is where she and her beloved sister Greta live in terror, under the control of their sadistic Uncle Alec. But Berylda has a plan, borne out of desperation, to free herself and Greta from Alec for good – if she can only find the courage to execute it. Then, on New Year's Eve, just as Alec tightens his grip on the sisters, a stranger arrives at their gate – Ben Wilberry, a botanist in search ...

Humans prove great fodder for fiction. But what about the universe of possibilities offered by the nonhuman protagonist? The eighteen daring humans of Fiction River’s latest volume explore just that. From a goblin who must choose whether to risk everything for love to a heroic rat adventuring at sea to sentient underpants (yes, underpants), these nonhuman tales demonstrate why Adventures Fantastic says: “If you haven’t checked out Fiction River yet, you should. There’s something for everyo...

The secret is out.Raw is the Answer.Learn how to make 30 different green smoothies containing more calcium than a glass of milk and more than 100% DV of omega-3 fatty acids. By simply replacing one meal per day with a healthy green smoothie you can greatly increase your energy, maintain your cardiovascular health and lose weight. Only simple, fresh fruits and vegetables are needed to make these smoothies, along with optional supplements such as flaxseed oil, chlorella and a...

30 Day Chia Smoothie DietThe secret is out.Chia seeds are quickly becoming recognized as one of the most powerful superfoods on the planet. The Chia seed is loaded with fiber, protein, antioxidants, vitamins, minerals and Omega-3's. Not only are do they give you energy, but they help reduce hunger cravings in between meals.Couple the power of Chia seeds with the health benefits of green smoothies and you'll be amazed how much better you look and feel. This 30 day di...

Eating well, and having that perfect post operative diet is very important for the weight loss surgery to have the maximum impact.This book has been written with a view that it will provide you with breakfast, lunch, dinner and snacking options and will make sure that you have well balanced diet.