TRUST is a young adult, mythological, urban fantasy thrill ride about the darkly fantastical, supernatural Libraries that have secretly protected humanity’s greatest treasures for millennia, and Anna, the sixteen-year-old New York girl who is the unknowing Heir to it all. Everything begins in Book One: "TRUST." That’s what the voice inside my head kept repeating when I woke up between the infamous lion statues of the New York Public Library, with no idea how I got there and no memory of th...

As organizations operate across countries and continents there is an increasing demand for the development of an HR function designed to deliver global support. This requires rethinking the structure of HR, how it is managed and how it operates. However, adopting a fully global model is not the right answer for all organizations. HR has a key role in determining the business strategy in terms of the required scale of operations (i.e. local/regional/global), and in delivering the business t...

Have you ever tried to imagine what it was really like for Mary?Do you think she automatically understood all that was happening?Can you use your imagination to fill in parts of her story that the Bible has not recorded?The author has attempted to do just that. Not to be authoritative about what Mary was thinking, but to stimulate your imagination and allow the lives of Mary and Joseph to become more real in your own awareness of what it might have ...

The second book in the Essential Tools For series… on the topic of Management ConsultingBased on Simon Burtonshaw-Gunn's successful The Essential Management Toolbox, this book focuses in greater depth on the topic of Management Consulting. This second book looks at how a management consultant needs to think, view and analyse the workings of an existing organisation in order to efficiently and effectively work to improve the issues facing a busines...

In an online and social media world, measurement is the key to successIf you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible," they can be measured and managed-with powerful results.Measure What Matters explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies.Based on hundreds of case...

‘I have never seen such a book about management consulting before: this sets a new standard. This book is extremely thorough and addresses all of the relevant topics.’ - Sander van ′t Noordende, Group Chief Executive Products Operating Group, AccentureWhether you are looking to build on your management studies or experience of working in business, you are likely to have come across management consultancy and will need a clear and concise introduction to th...

This book focuses on organizational development for increased business performance. The text and models cover process management, leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors. First, the role of knowledge management in organizational and individual improvement is vital. Secondly, performance management for individual employees, and collaboration between organizations can ...

Whether you are about to embark on a major business transformation or you simply want to be better prepared for the next challenging period in your business organization, this book is designed to help you. The author makes no apology for keeping this book easy to understand, targeting the book at everyone from the CEO to front line operatives and taking each of them on a journey from complexity to simplicity. The business architecture referred to here is not the traditional element of the ...

After a freak accident involving some lightning winds up zapping him dead, 15-year-old Mochizuki Touya wakes up to find himself face-to-face with God. “I am afraid to say that I have made a bit of a blunder...” laments the old coot. But all is not lost! God says that he can reincarnate Touya into a world of fantasy, and as a bonus, he gets to bring his smartphone along with! So begins Touya's adventure in a new, anachronistic pseudo-medieval world. Friends! Laughs! Tears! Inexplicable Deus...

NEW Best Practices and Techniques for Growing Your Business with Facebook, Twitter, and LinkedIn! Completely Updated!Five new chapters: planning/metrics, customer service, and much moreNew and revamped case studiesNew guest contributions from world-class experts, such as Charlene LiNew, instantly actionable “To Do” lists after every chapterNew Facebook discussion threads and much more!Whatever your busine...

The Carver Policy Governance Guide series includes six booklets that offer board members a description of John Carver's Policy Governance model of board leadership. Policy Governance enables a board to fulfill its accountability to its organization's "owners," whether the owners are association members, city residents, company shareholders, or a community of interest. Policy Governance addresses the board's engagement in financial, programmatic, and personnel matters; role...