This edited collection by over 30 industry experts and scholars explores how communication departments can digitize processes to continue contributing to their companies' success. It deals with key questions such as the necessity of digitalizing corporate communication, optimal data for success, KPI reporting solutions, and the role of data storytelling and artificial intelligence. Additionally, it covers future-relevant roles and skills, essential tools and trends, and crucial aspects of ...

This book illustrates the challenges posed by the highly complex ESG regulation to corporate communication—and how they can be overcome. Starting from the year 2024, the requirements for Environmental, Social, and Governance (ESG) reporting will be significantly increased. The Corporate Sustainability Due Diligence Directive (CSDDD or CS3D) of the EU mandates that more companies of all sizes provide detailed explanations about the compatibility of their business models with ESG standards.