7 simple steps to flawless negotiationsA successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise.We’ll help you refine your persuasive skills through verbal and non-verbal communication. We’ll show you how to iden...

7 simple steps to help you get what you want from networkingNetworking: get it right, and it provides an opportunity for learning and expanding your business contacts. But there are so many ways to get it wrong. Maybe you’ve learnt this the hard way, or maybe you don’t know where to start. Whether you’re setting out into the world of business for the first time, planning a return visit or want to be the best in the job you’re in, this is the book for you.Follow these 7 simp...

The punctuation workout for sticklers and rookies alike.The punctuation panda is back!Armed with a permanent marker, a smidgen of confidence, and a copy of ‘Can You Eat, Shoot and Leave?’, everyone now has the chance to become a member of the punctuation elite.Established punctuation sticklers:Fine-tune existing skills, taking guilty pleasure from testing your (already somewhat unsettling) seventh sense.Confused novices:Never again inflict flaw...

Discover the hilarious and beloved Dirk Gently novels from legendary science fiction author Douglas Adams—the basis for the TV series on BBC America!Dirk Gently’s Holistic Detective AgencyDouglas Adams, the “master of wacky words and even wackier tales” (Entertainment Weekly), once again boggles the mind with a completely unbelievable story of ghosts, time travel, eccentric computer geniuses, Samuel Taylor Coleridge, the end of the world, ...

THE RUNAWAY GLOBAL BESTSELLER'Gripping, enthralling - a top-notch thriller and a compulsive read.' SJ Watson, bestselling author of BEFORE I GO TO SLEEPRachel catches the same commuter train every morning. She knows it will wait at the same signal each time, overlooking a row of back gardens. She's even started to feel like she knows the people who live in one of the houses. 'Jess and Jason', she calls them. Their life - as...

**#1 NEW YORK TIMES BESTSELLER • The “mercilessly entertaining” (Vanity Fair) instant classic “about the nature of identity and the terrible secrets that can survive and thrive in even the most intimate relationships” (Lev Grossman, Time “One of the Best Books of the Decade”)—now featuring never-before-published deleted scenesTHE NEW YORK TIMES’S BEST THRILLER OF THE CENTURY • ONE OF TIME'S 100 BEST MYSTERY AND THRILLER BOOKS OF ...

“Vastly informative and vastly entertaining…A scholarly and fascinating book.” —Los Angeles TimesWith dazzling wit and astonishing insight, Bill Bryson explores the remarkable history, eccentricities, resilience and sheer fun of the English language.From the first descent of the larynx into the throat (why you can talk but your dog can’t), to the fine lost art of swearing, Bryson explores English grammar and word origins as he tell...

The stunning Hunger Games trilogy is complete! The extraordinary, ground breaking New York Times bestsellers The Hunger Games and Catching Fire, along with the third book in The Hunger Games trilogy by Suzanne Collins, Mockingjay, are available for the first time ever in e-book. Stunning, gripping, and powerful.

Featuring an all-new cover, New York Times bestseller Bill Bryson's irreverent and hilarious travel memoir through the beloved island nation he called home for two decades. From Downing Street to Loch Ness, this is a delightful look at British culture.Before New York Times bestselling author Bill Bryson wrote The Road to Little Dribbling, he took this delightfully irreverent jaunt around the unparalleled floating nation of Great Britain, ...

From the #1 New York Times bestselling author and “one of the modern masters of fantasy writing,” (Huffington Post) a dazzling, witty telling of the Norse myths."A lively, funny, and very human rendition of Thor the thunder god, his father Odin, and the dark-hearted trickster Loki (plus countless other gods and monsters)." — Petra Mayer, NPRNeil Gaiman, long inspired by ancient mythology in creating the fantastical realms ...

Multiple award winning, #1 New York Times bestselling author Neil Gaiman returns to dazzle, captivate, haunt, and entertain with this third collection of short fiction following Smoke and Mirrors and Fragile Things—which includes a never-before published American Gods story, “Black Dog,” written exclusively for this volume.In this new anthology, Neil Gaiman pierces the veil of reality to reveal the enigmatic, shadowy world that lies beneath. ...

A battle-cry for civilised behaviour from the author of the multi-million selling Eats, Shoots and Leaves."Talk to the hand 'cause the face ain't listening," the saying goes. When did the world get to be so rude? When did society become so inconsiderate? It's a topic that has been simmering for years, and Lynne Truss says that it has now reached boiling point. Taking on the boorish behaviour that has become a point of pride for some, Talk to the Hand is a rallying cry for courtesy....