Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish.We all know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and our ability to thrive. This book is the first to show how Appreciative Inquiry-a widely used change method that focuses on identifying what's working and building on it r...

Conversations can be critical and destructive, or they can be affirmative and energizing. This book shows how to guarantee your conversations will help people, organizations, and communities flourish.We all know that conversations influence us. But we rarely stop to think about how much impact they have on our well-being and our ability to thrive. This book shows how Appreciative Inquiry (AI)--one of the most widely used new approaches for fostering positive change for individuals,...