ASQ 2007 CROSBY MEDAL WINNER!An Integrated Technology for Delivering Better Software—Cheaper and Faster!This book presents an integrated technology, Design for Trustworthy Software (DFTS), to address software quality issues upstream such that the goal of software quality becomes that of preventing bugs in implementation rather than finding and eliminating them during and after implementation. The thrust of the technology is that major quali...

This is the eBook version of the printed book.The Analytic Hierarchy Process (AHP) is an advanced technique that supports decision makers in structuring complex decisions, quantifying intangible factors, and evaluating choices in multiobjective decision situations. It is a comprehensive and rational decision-making framework that provides a powerful methodology for determining relative worth among a set of elements. AHP is especially suitable for complex decisions that involve the ...

“If the purpose is to create one of the best books on requirements yet written, the authors have succeeded.”—Capers JonesSoftware can solve almost any problem. The trick is knowing what the problem is. With about half of all software errors originating in the requirements activity, it is clear that a better understanding of the problem is needed.Getting the requirements right is crucial if we are to build systems that best meet our needs. ...

Decades of software testing experience condensed into the most important lessons learned.The world's leading software testing experts lend you their wisdom and years of experience to help you avoid the most common mistakes in testing software. Each lesson is an assertion related to software testing, followed by an explanation or example that shows you the how, when, and why of the testing lesson. More than just tips, tricks, and pitfalls to avoid, Lessons Learned in Software Testin...

Aimed at experts who are dedicated to software testing, The Software Testing Process: Test Management addresses the major issues related to advanced, state-of-the-art test management. This book covers the syllabus required to pass the Certified Tester Examination - Advanced Level as defined by the International Software Testing Qualifications Board (ISTQB).Software developers, project managers, quality managers, and team leaders will benefit from the comprehensive coverage...

PRINCE2 (PRojects IN Controlled Environments) is a widely used method for managing projects, particularly in the United Kingdom as well as in other countries. I wrote this book to develop the reader’s working knowledge of all aspects of PRINCE2, with the goal of providing a truly useful self-study manual for the PRINCE2 Foundation qualification. The book is based on the most recent revisions to the method made in 2009, so it's as current as any other resource on the market today.I ...

Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz app...

"If the purpose is to create one of the best books on requirements yet written, the authors have succeeded."—Capers JonesIt is widely recognized that incorrect requirements account for up to 60 percent of errors in software products, and yet the majority of software development organizations do not have a formal requirements process. Many organizations appear willing to spend huge amounts on fixing and altering poorly specified software, but seem unwilling to invest a much ...

Effectively forecast, manage, and control software across the entire project lifecycleAccurately size, estimate, and administer software projects with real-world guidance from an industry expert. Fully updated to cover the latest tools and techniques, Applied Software Measurement, Third Edition details how to deploy a cost-effective and pragmatic analysis strategy. You will learn how to use function points and baselines, implement benchmarks and tracking s...

Deliver bug-free software projects on schedule and within budgetGet a clear, complete understanding of how to estimate software costs, schedules, and quality using the real-world information contained in this comprehensive volume. Find out how to choose the correct hardware and software tools, develop an appraisal strategy, deploy tests and prototypes, and produce accurate software cost estimates. Plus, you'll get full coverage of cutting-edge estimating approaches...

“Automated decisions systems are probably already being used in your industry, and they will undoubtedly grow in importance. If your business needs to make quick, accurate decisions on an industrialized scale, you need to read this book.” Thomas H. Davenport, Professor, Babson College, Author of Competing on Analytics   The computer-based systems most organizations rely on to suppor...

The book is organized around basic principles of software project management: planning and estimating, measuring and controlling, leading and communicating, and managing risk.Introduces software development methods, from traditional (hacking, requirements to code, and waterfall) to iterative (incremental build, evolutionary, agile, and spiral).Illustrates and emphasizes tailoring the development process to each project, with a foundation in the fundamentals that a...