This classic pioneering book provides keen insight into workplace diversity. With new tips, tools, and strategies for peacocks and penguins alike, your organization will flourish and take flight!Through the story of Perry the Peacock and his fine feathered friends, authors BJ Gallagher and Warren H. Schmidt bring to life the challenges of birds of different feathers who struggle to be successful in the conformity-minded Land of Penguins. Their travails illuminate t...

Dangerous Animals & Outdoor Hazards in Africa is a comprehensive guide to managing human–wildlife conflict and avoiding dangerous situations in remote areas. A thorough review of animal attacks in Africa demonstrates that the vast majority could have been prevented had the victims received basic awareness training. From the behavioural patterns and injury risks of iconic wildlife like elephants, lions and crocodiles, to potential encounters with venomous snakes, spiders and scorpi...

You're the boss: Should you call all the shots? Pick a course of action, then "sell" your idea to employees? Gather input from subordinates but make final decisions yourself? Let your group solve problems? Each approach has its advantages and disadvantages. How to Choose a Leadership Pattern offers strategies for selecting the best approach-depending on considerations such as your values, your subordinates' abilities, and the situation (including the degree of time pressure you're...

A strategic plan becomes your team's roadmap for the next one to three years. It clearly articulates what is important to your organization and why. Without a strategic plan, teams, departments, and organizations can float rudderless with no clear direction. Conversely, an organization with a well-communicated strategic plan can focus the efforts of leaders, managers, and employees towards the achievement of specific business objectives. More often than not, those objectives will be reache...

Nothing is more crucial to landing your dream job than a stellar performance in the all-important interview, that nerve-wracking final step to every job search. Extensively updated and revised for today's highly competitive employment market, this compact, concise handbook will prepare you for the most challenging and frequently asked questions you can expect to encounter. Following each question is a list of savvy, can't-miss sample answers, which can be easily modified to reflect your ow...

Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can affect business results. However, most managers lack a sense of how to use this new approach for issues other than product development and sales growth. Solving Problems with Design Thinking details ten real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organ...

The Carver Policy Governance Guide series includes six booklets that offer board members a description of John Carver's Policy Governance model of board leadership. Policy Governance enables a board to fulfill its accountability to its organization's "owners," whether the owners are association members, city residents, company shareholders, or a community of interest. Policy Governance addresses the board's engagement in financial, programmatic, and personnel matters; role...

The QuickStudy Management guide can be helpful for students or corporate executives. The guide contains a full array of management topics from ethics to globalization.

To be an effective leader - at all levels - you need to pay attention to vision. Creating a Vision provides the 5 compelling vision elements and the 5 vision articulation factors that will reveal a powerful image of how good your organization is and how skilled you are as a leader.

Is your company run by a team with no name?At the top of every organization chart lies a myth—that a Senior Management Team makes a company's critical decisions. The reality is that critical decisions are typically made by the boss and a small group of confidants—a "team with no name"—outside of formal processes. Meanwhile, other members of the management team wonder why they weren't in the room or even consulted ahead of time. The dysfunction that results from thi...

Learn how to influence others by managing yourself and building goodrelationships. Influencing People teaches you how to gain other people'ssupport by working towards mutual goals and appealing to their hearts andminds. It contains practical techniques for improving your condifence andpresenting your ideas successfully, and gives you the tools to enable you toachive cooperation from your team and senior managers. Power tips help youhandle real-life...

The Carver Policy Governance Guide series includes six booklets that offer board members a description of John Carver's Policy Governance model of board leadership. Policy Governance enables a board to fulfill its accountability to its organization's "owners," whether the owners are association members, city residents, company shareholders, or a community of interest. Policy Governance addresses the board's engagement in financial, programmatic, and personnel matters; role...