Next Level Results for Your QMS You don't just want a compliant quality management system, you want a robust one a QMS that's easy to implement and maintain. Beyond Compliance Design merges two sets of experiencess that of a quality system designer/auditee and that of an external auditor to help you make that possible. Move beyond a focus on checking all the right boxes to the opportunities for continuous improvement, waste reduction, employee engagement, and customer satisfaction and deli...

The conduct of police in America has come under more scrutiny today than at any other time. There are so many unanswered questions about incidents depicted on the news of police misconduct and police shootings. So often the public is left wondering why there seems to be so much injustice in our justice system. This book will attempt to shed light into the dark truth of wearing a badge in America. It is a first-hand account of Robert Alvarez's experience as a police officer in Lowell, Massa...

Three decades ago, conservative ideologues at The Heritage Foundation produced a primer on the Reagan Revolution entitled Mandate for Leadership, which offered an overarching philosophy against the role of government and in favor of markets. This volume, produced by the Institute for Policy Studies, which since 1963 has been the nation's leading progressive policy organization, offers a set of specific policy proposals for the incoming national administration on every major domest...

National BestsellerDon't despair. Don't retreat. Fight back.A call-to-action for Democrats, moderate Republicans, and other anti-Trump dissenters, detailing the history of social and political policies, how Obama treated them, how Trump has the power to undermine them, and what people can do to fight back.The stunning election of Donald J. Trump rocked an already divided America and left scores of citizens, includin...

New York Times bestselling USA seriesFlorida, Georgia, South CarolinaWelcome to Florida, the Sunshine state with a darker side than most. The mecca for wealthy retirees to enjoy their younger girlfriends, yachts and marble-floored mansions, where recreational drugs, sex and booze flow like the warm water that hugs the coast. Where teenage girls and their boyfriends kill their parents in the name of love, and women shoot their boyfriends then claim self-defense. New York Tim...

"A concise, comprehensive guide to America's critical policy choices at home and overseas . . . without a partisan agenda, but with a passion for solutions designed to restore our country's strength and enable us to lead." -- Madeleine K. AlbrightA rising China, climate change, terrorism, a nuclear Iran, a turbulent Middle East, and a reckless North Korea all present serious challenges to America's national security. But it depends even more on the United States ad...

Box set from Notorious USA: Florida, Georgia, South CarolinaWelcome to Florida, the Sunshine state with a darker side than most. The mecca for wealthy retirees to enjoy their younger girlfriends, yachts and marble-floored mansions, where recreational drugs, sex and booze flow like the warm water that hugs the coast. Where teenage girls and their boyfriends kill their parents in the name of love, and women shoot their boyfriends then claim self-defense. New York Tim...

The second edition of Corruption and Government updates Susan Rose-Ackerman's 1999 book to address emerging issues and to rethink old questions in light of new data. The book analyzes the research explosion that accompanied the fall of the Berlin Wall, the founding of Transparency International, and the World Bank's decision to give anti-corruption policy a key place on its agenda. Time has vindicated Rose-Ackerman's emphasis on institutional reform as the necessary condition for serious p...

Legendary FBI profiling pioneer John Douglas's theory is that once you figure out the motivating force driving a perpetrator, you've got a good chance of cracking the case. In THE ANATOMY OF MOTIVE he uses cases from his own career to illustrate his argument. He takes us further than ever before into the dark corners of the minds of arsonists, hijackers, serial and spree killers and mass murderers. THE ANATOMY OF MOTIVE analyses such diverse killers as Lee Harvey Oswald and Timothy McVeigh...

Globalization and the shifting tectonic plates of the international system have led to an increasingly competitive world. If Canada hopes to gain advantage from the dramatic developments underway it will have to aggressively adapt its foreign and domestic policies and priorities under the clear direction of the federal government or accept being left behind.In Brave New Canada, Derek Burney and Fen Hampson identify the key trends that are reshaping the world's geopolitics ...

The man who revolutionized the way we think about baseball now examines our cultural obsession with murder—delivering a unique, engrossing, brilliant history of tabloid crime in America.Celebrated writer and contrarian Bill James has voraciously read true crime throughout his life and has been interested in writing a book on the topic for decades. Now, with Popular Crime, James takes readers on an epic journey from Lizzie Borden to the Lindbergh b...

CONSIDER THIS SHOCKING FACT: while China’s number one export to the United States is $46 billion of computer equipment, the number one export from the U.S. to China is waste—$7.6 billion of waste paper and scrap metal.Bestselling author Clyde Prestowitz reveals the astonishing extent of the erosion of the fundamental pillars of American economic might—beginning well before the 2008 financial crisis—and the great challenge we face for the future in competing with th...