How does your team react to change? Do they dig in with their heels to resist it or do they welcome it with open arms?As leaders, we know that change is a fact of life and we need to learn to manage it before it manages us. A tall order? Not when you have the wisdom of two business icons, Mac Anderson and Tom Feltenstein, to show the way. This easy-to-use book will help you and your team stop conducting business as usual.Change is the key that unlocks the d...

Everyone could benefit from the simple lessons in this audiobook. -21 short chapters detailing aspects of a happy life, from having"An Attitude of Gratitude" to "Making Peace with the Past". -Filled with poetry, stories, and photography to brighten any day and cause reflection over the little blessings in life. If you can't find happiness inside yourself, you'll never find it in the outside world, no matter where you move. Wherever you go, there you are. You take yourself with you. This is...

A message from the author, Mac Anderson, about Charging the Human Battery: "I love stories that can engage our hearts and our souls! In Charging the Human Battery, I share in 50 Ways to Motivate Yourself. All the chapters are brief stories with high impact. My goal with this little audiobook is to create many "a-ha moments" that can inspire, encourage and motivate you when you need it most!" Self-motivation is a subject that has always fascinated me. It can be the differentiator between be...

Parents work very hard to give their children what they desire. Whether it be the newest video game or the latest fashion, they strive to make their children's lives better, Reveals the one thing children need the most is often in the shortest supply - their parents' time. Encourages parents to make time for the things that are truly important.

At 211º water is hot. At 212º, it boils. And with boiling water, comes steam. And steam can power a locomotive. It's that ONE extra degree that makes all the difference. Use this powerful metaphor to reach new heights.

If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans!In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you c...

In a word – Breathtaking! In Finding Joy, Mac Anderson has compiled an amazing collection of photographs and inspirational quotes into a gorgeous gift book. Some of the most beautiful things in life are also the most simplistic. Such is the wisdom found in this book, simple yet powerful. Keep this book handy anytime you need to take a break from your day or to get a quick shot of inspiration. Makes a great gift for friends and family.

One...One tree can start a forest,One smile can begin a friendship,One hand can lift a soul,One word can frame the goal,One candle can wipe out darkness,One laugh can conquer gloom,One hope can raise our spirits,And...one choice can change your life.Think about that. One choice, just one, can change your life forever. Simply put, your life today is what your choices have made it, but with new choices, you can change direction...

A message from the author, Mac Anderson, about Charging the Human Battery: "I love stories that can engage our hearts and our souls! In Charging the Human Battery, I share in 50 Ways to Motivate Yourself. All the chapters are brief stories with high impact. My goal with this little book is to create many "a-ha moments" that can inspire, encourage and motivate you when you need it most!" Self-motivation is a subject that has always fascinated me. It can be the differentiat...

At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.Someone once s...

If you're going to climb a tree would you rather hire a squirrel or train a horse? That's the premise for this very clever and insightful audiobook. Mac Anderson shares his 30 plus years of leadership experience in a fresh and engaging manner. A must have guide for every leader - this audiobook will help you hire better people, become a better leader, get more done in less time and ignite your team to perform to their highest potential.Gildan Media is proud to bring you these uplift...

Think about it, a simple gesture of kindness can make a difference in your day, no matter how small the act.Thank volunteers for their kindness with this beautiful book.Promote the power of kindness in your work place or school. Not only does it make life more enjoyable, it is also good for you.Pass It On! Kindness is like a snowball that's rolling down a hill. Each unselfish act or word is another snowflake that greets the others. . .creating something much larger ...