This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librar...

What if we had a government prepared to implement the policies that could radically change 21st-century Britain and improve people’s lives?Social and economic policies are rarely communicated clearly to the public, but it’s never been more important for citizens to understand and contribute to the debate around the country’s future.In everyday language, Rethinking Britain presents a range of ideas from some of the country’s most influential thinkers such as Kate Pickett and...

Based on a comprehensive study review by leading urban planning researchers, this investigative document demonstrates how urban development is both a key contributor to climate change and an essential factor in combating it—by reducing vehicle greenhouse gas emissions.

This book explores the powers, activities, and accountability of MI5 from the end of the Second World War to 1964. It argues that MI5 acted with neither statutory authority nor statutory powers, and with no obvious forms of statutory accountability. It was established as a counter-espionage agency, yet was beset by espionage scandals on a frequency that suggested if not high levels of incompetence, then high levels of distraction and the squandering of resources. The book addresses the evo...

Labour Law offers a comprehensive and critical account of the subject by a team of prominent labour lawyers, and includes both collective labour rights and individual employment rights. By placing the law in its social, economic and political contexts, and showing how the law works in practice through case-studies, students will acquire not only a good knowledge of the law but also an appreciation of its importance and the complexity of the issues. Fully updated with recent developments in...

Explaining how to design spaces for pedestrians while also accommodating transit needs, this book is an excellent reference for students, public sector planners and officials, and private sector designers and developers seeking to make places more pedestrian- and transit-friendly. Written by a noted expert on pedestrian design and planning, this handbook contains examples of zoning codes from different localities.