The importance of subnational regions to politics, governance, and economic development in Western Europe has long been recognized. However, far less is known about recent steps to introduce a regional level of politics in East Central Europe. Reforms there are part of the larger process of crafting democracy; that is, regional reforms are linked to the economic and political transition away from communism and toward “Europe,” specifically the European Union.Crafting Democracy offe...

In 1990 Germany launched an experiment to transplant democracy into a formerly communist country, effectively dismantling the system of the German Democratic Republic and rebuilding it in the likeness of the democratic Federal Republic of Germany. From East Germans to Germans? examines the role of the first generation of democratically elected political elites in the former GDR’s transition to democracy.Although the quick transplant of a ready-made democratic system support...

Most citizens know how elections work in their own country, but not all elections are created equally. Elections occur in all democracies and many non-democratic regimes as well. They determine who will hold public office and who will have the power to govern. They connect citizens to those whom they choose to make decisions on their behalf and who regulate their behavior. This book looks comparatively at the key aspects of elections. In addition to describing types of el...

This is an exciting time to be an academic advisor—a time in which global recognition of the importance of advising is growing, research affirms the critical role advising plays in student success, and institutions of higher education increasingly view advising as integral to their missions and essential for improving the quality of students' educational experiences. It is essential that advisors provide knowledgeable, realistic counsel to the students in their charge. The New Advisor ...

Elections occur in all democracies and many nondemocratic regimes as well. They determine who will hold public office and who will have the power to govern. They connect citizens to those whom they choose to make decisions on their behalf and who regulate their behavior. This book looks comparatively at the key aspects of elections. In addition to describing types of electoral systems, it discusses the implications of the various systems for the administration of elections, voter participa...

This book examines the fortunes of social democracy since 1989 in the former GDR, Poland, Hungary, the Czech Republic and Slovakia, setting the analysis in a broader European framework, and relating the current problems of social democracy in western Europe to developments in the east of the continent.

This title was first published in 2002. This useful collection brings together scholars from diverse standpoints to examine the transition from Communism a decade after it began. The result is a book that illuminates the changes, and particularly the problems, that have accompanied attempts to introduce representative democracy and a viable market economy into formerly Communist states. Specialist chapters on the Former Soviet Union, Russia, Poland, Azerbaijan and the former East Germany, ...

In this provocative book, renowned public intellectual Ivan Krastev reflects on the future of the European Union—and its potential lack of a future. With far-right nationalist parties on the rise across the continent and the United Kingdom planning for Brexit, the European Union is in disarray and plagued by doubts as never before. Krastev includes chapters devoted to Europe's major problems (especially the political destabilization sparked by the more than 1.3 million migrants from the Mi...

This is a fascinating new overview of European-American relations during the long twentieth century. Ranging from economics, culture and consumption to war, politics and diplomacy, Mary Nolan charts the rise of American influence in Eastern and Western Europe, its mid-twentieth century triumph and its gradual erosion since the 1970s. She reconstructs the circuits of exchange along which ideas, commodities, economic models, cultural products and people moved across the Atlantic, capturing t...

Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a customer's perceptions of the value of a particular service with the custom...

In the spring of 1945, as the German army fell in defeat and the world first learned of the unspeakable crimes of the Holocaust, few would have expected that, only half a century later, the Germans would emerge as a prosperous people at the forefront of peaceful European integration. How did the Germans manage to recover from the shattering experience of defeat in World War II and rehabilitate themselves from the shame and horror of the Holocaust? In After Hitler, Konrad H. Jaraus...

A comprehensive guide to project management and its interaction with other management systems and strategiesThe Wiley Guides to the Management of Projects address critical, need-to-know information that will enable professionals to successfully manage projects in most businesses and help students learn the best practices of the industry. They contain not only well-known and widely used basic project management practices but also the newest and most cutting-edge concepts in the broa...