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  • The Hound of Tooty River

    A Retelling of a Family Story

    Terry Toivo desperately wanted to hide from his legend; an outlaw which every sheriff wanted out of town. Branded as the Ghost of Fort Rice, a title earned by cheating the gallows, Terry finds unexpected and unwelcomed help to turn his life around, to include a judge that declared him married to his nemesis. Hounded by an Indian tracker, his journey takes him from complete reprobation to a ... Přečtěte si více

    96,82 Kč

  • The Diary of Anna Gorgon

    The Seventh Fortune

    This thrilling tale of travel on the western plains reveals that the universal truths of life were as non-optional then as they are now. This expanded diary of Anna Gorgon illustrates the power of covenants and the fruit of unconditional kindness. An excellent and exciting read. - Dr. Lloyd Olson ... Přečtěte si více

    96,82 Kč

  • Audiokniha

    Flying, No Fear!

    Conquer Your Fear of Flying

    Nezkrácené

    2 hodin/y 2 min

    Written by an airline pilot and a clinical psychologist, this combination of practical explanation and self-help techniques is the definitive guide to help anyone overcome their fear of flying.Sometimes unnecessary anxiety is caused by events which airline crews may take for granted, including aspects of flights that are mystifying and even alarming to less frequent flyers. This new edition ... Přečtěte si více

    210,97 Kč

  • Audiokniha

    7 Biggest Mistakes When Making Sales Calls, The

    podle David Ryder ...
    Čte David Ryder ...

    Nezkrácené

    26 min

    You need customers but don't know how to get them.You do NOT want: gurus talking in lofty terms about having the right attitude, understanding psychology and other great sounding but ultimately unhelpful theories.You do want: a SIMPLE, practical guide on how to sell over the phone or how to arrange meetings that you can convert to sales. No gimmicks. No tricks. No nonsense.And you want it written ... Přečtěte si více

    187,64 Kč

  • Audiokniha

    Golden Rules - Handling Objections

    podle David Ryder ...
    Čte David Ryder ...

    Nezkrácené

    42 min

    You need new customers. You've got your list of prospects. You are prepared to make the phone calls and press the flesh. But one problem keeps plaguing your mind.How do you deal with the objections that will inevitably come up? How do you turn the prospect around? What do you say to someone who completely throws you with some obscure objection. And how do you know if they are serious or just ... Přečtěte si více

    187,64 Kč

  • Audiokniha

    Golden Rules - Effective Listening

    podle David Ryder ...
    Čte David Ryder ...

    Nezkrácené

    55 min

    You've got through to the prospective customer either or the phone or in person. It's taken preparation, effort, persistence and a slice of luck. But there you are with that one opportunity to make a sale, secure a deal.What on earth do you say? How do you win the prospect over? How do you persuade them that you have the right product or service for them? You've heard that "people buy people", but ... Přečtěte si více

    187,64 Kč

  • Audiokniha

    Handling Confrontation at Work

    Psychological Self-Defense for the Workplace

    podle Gerry Williams ...
    Čte David Ryder ...

    Nezkrácené

    2 hodin/y 23 min

    This guide is primarily concerned with the safety of the person and the minimising of potential physical conflict and personal injury.This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an ... Přečtěte si více

    312,87 Kč

  • Audiokniha

    Are Your Customers Being Served?

    How to Boost Profits by Delivering Exceptional Customer Service

    podle Pauline Rowson ...
    Čte David Ryder ...

    Nezkrácené

    1 hodina 33 min

    Many organisations chase the Holy Grail of obtaining new customers, spending time, money, and energy on winning them only to provide them with a service or product that, quite frankly, is inferior. What a waste! If we do not look after our customers then someone else will. In addition, those dissatisfied customers will tell others about their experience, and once an organisation gains a negative ... Přečtěte si více

    312,87 Kč

  • Audiokniha

    Fewer, Shorter, Better Meetings

    How to Make Your Meetings More Effective

    podle Brian Lomas ...
    Čte David Ryder ...

    Nezkrácené

    1 hodina 47 min

    This easy step-by-step guide will show you how to make meetings more effective; how to get meetings off to the right start; how to get difficult messages across; how to encourage participation; how to manage conflict in meetings; how to set agendas and keep the meeting focused; whether or not to call a meeting; and the alternatives to meetings. ... Přečtěte si více

    312,87 Kč

  • Audiokniha

    Better Budgeting for Your Business

    Optimize Your Company's Financial Perfomance

    podle Brian B. Brown ...
    Čte David Ryder ...

    Nezkrácené

    1 hodina 57 min

    In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations, this control begins with a budgeting process that sets the scene and forms the basis for the business operation for the year ahead. But for many people, budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is ... Přečtěte si více

    312,87 Kč

  • Audiokniha

    Writing Advertising Copy

    How to Write Winning Copy that Boosts Response Rates and Gets Results

    podle Pamela Brooks ...
    Čte David Ryder ...

    Nezkrácené

    1 hodina 47 min

    Copywriting is easy, isn't it? Just put a few words together and stick it in the newspaper, or send out a letter and wait for the orders to flood in. Well, if you want throw money away, then that is exactly what you do. But planning and using the right techniques will make your advertisement or letter more effective and get you results. This guide looks at how to write copy for advertisements, ... Přečtěte si více

    312,87 Kč

  • Audiokniha

    Giving Confident Presentations

    Improve Your Public Speaking and Get the Results You Want

    podle Brian Lomas ...
    Čte David Ryder ...

    Nezkrácené

    2 hodin/y 2 min

    Making a presentation strikes fear into many hearts. It ranks alongside going to the dentist or being put into a cage with a hungry lion or two! Wherever it sits along the fear scale for you, this guide is designed to get through it, if not actually reaching the point of enjoying giving a presentation. This guide includes: how to research and prepare a presentation; how to structure a presentation ... Přečtěte si více

    312,87 Kč