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The Manager's Answer Book

Practical Answers to More Than 200 Questions Every Manager Asks

by Susan Benjamin ...

Series series Answer Book
Management issues frustrate managers and employees alike, consuming countless hours of productivity and taking a serious toll on morale and turnover.The Manager's Answer Book answers more than 200 common questions that managers ask with common-sense and actionable advice, ranging from the basics of how to be a manager to the subtle nuances of handling sticky situations. Questions include:What ... Read more

$16.55 CAD

Management issues frustrate managers and employees alike, consuming countless hours of productivity and taking a serious toll on morale and turnover.The Manager's Answer Book answers more than 200 common questions that managers ask with common-sense and actionable advice, ranging from the basics of how to be a manager to the subtle nuances of handling sticky situations. Questions include:What
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The Advantage

Why Organizational Health Trumps Everything Else In Business

by Patrick M. Lencioni ...

Series series J-B Lencioni Series
There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book ... Read more

$23.99 CAD

There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book
... Read more
60 Seconds and You're Hired!: Revised Edition

by Robin Ryan ...

Fully revised and updated—the must-have guide to acing the interview and landing the dream job, from “America’s top career expert” (The Los Angeles Times)60 Seconds & You're Hired! has already helped thousands of job seekers get their dream jobs by excelling in crucial interviews. America's top job search expert Robin Ryan draws on her 20 years as a career counselor, 30 years of direct hiring, and ... Read more

$15.99 CAD

Fully revised and updated—the must-have guide to acing the interview and landing the dream job, from “America’s top career expert” (The Los Angeles Times)60 Seconds & You're Hired! has already helped thousands of job seekers get their dream jobs by excelling in crucial interviews. America's top job search expert Robin Ryan draws on her 20 years as a career counselor, 30 years of direct hiring, and
... Read more
HBR Guide to Managing Up and Across (HBR Guide Series)

by Harvard Business Review ...

Series series HBR Guide
ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you’re ... Read more

$20.87 CAD or Free with Kobo Plus

ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you’re
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101 Toughest Interview Questions

And Answers That Win the Job!

by Daniel Porot, Frances Bolles Haynes ...

Nothing is more crucial to landing your dream job than a stellar performance in the all-important interview, that nerve-wracking final step to every job search. Extensively updated and revised for today's highly competitive employment market, this compact, concise handbook will prepare you for the most challenging and frequently asked questions you can expect to encounter. Following each question ... Read more

$13.99 CAD

Nothing is more crucial to landing your dream job than a stellar performance in the all-important interview, that nerve-wracking final step to every job search. Extensively updated and revised for today's highly competitive employment market, this compact, concise handbook will prepare you for the most challenging and frequently asked questions you can expect to encounter. Following each question
... Read more
Employees First, Customers Second

Turning Conventional Management Upside Down

by Vineet Nayar ...

One small idea can ignite a revolution just as a single matchstick can start a fire.One such idea-putting employees first and customers second-sparked a revolution at HCL Technologies, the IT services giant.In this candid and personal account, Vineet Nayar-HCLT’s celebrated CEO-recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical ... Read more

$30.23 CAD or Free with Kobo Plus

One small idea can ignite a revolution just as a single matchstick can start a fire.One such idea-putting employees first and customers second-sparked a revolution at HCL Technologies, the IT services giant.In this candid and personal account, Vineet Nayar-HCLT’s celebrated CEO-recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical
... Read more
Guerrilla Marketing for Coaches

Six Steps to Building Your Million-Dollar Coaching Practice

by Jay Conrad Levinson, Andrew Neitlich ...

Series series Guerilla Marketing Press
START BUILDING YOUR MILLION-DOLLAR COACHING BUSINESS TODAY! The coaching profession has experienced phenomenal growth over the past decade, and has become an accepted way for people and organizations to improve performance. In response to this demand, professionals from around the world are getting into coaching. Unfortunately, despite the growth of the coaching field, many coaches struggle to ... Read more

$12.95 CAD or Free with Kobo Plus

START BUILDING YOUR MILLION-DOLLAR COACHING BUSINESS TODAY! The coaching profession has experienced phenomenal growth over the past decade, and has become an accepted way for people and organizations to improve performance. In response to this demand, professionals from around the world are getting into coaching. Unfortunately, despite the growth of the coaching field, many coaches struggle to
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The Trusted Advisor Fieldbook

A Comprehensive Toolkit for Leading with Trust

by Charles H. Green, Andrea P. Howe ...

A practical guide to being a trusted advisor for leaders in any industryIn this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers ... Read more

$23.99 CAD

Also available as: Audiobook

A practical guide to being a trusted advisor for leaders in any industryIn this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers
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Harvard Business Review on Advancing Your Career

by Harvard Business Review ...

Series series Harvard Business Review Paperback Series
If you need the best practices and ideas for achieving career growth and fulfillment--but don't have time to find them--this book is for you. Here are 9 inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:- Break out of a career rut- Earn a spot on your company's high-potential list- Find out what's really holding you back- Get the kind of mentoring ... Read more

$20.87 CAD or Free with Kobo Plus

If you need the best practices and ideas for achieving career growth and fulfillment--but don't have time to find them--this book is for you. Here are 9 inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:- Break out of a career rut- Earn a spot on your company's high-potential list- Find out what's really holding you back- Get the kind of mentoring
... Read more
Delegation and Supervision (The Brian Tracy Success Library)

by Brian Tracy ...

When you can delegate and supervise well, you will not believe how efficient and easy managing your team can be.Managers’ performance reviews, their salary increases, and basically their fate within the company in general are judged by the results they deliver, yet those results are usually produced by a team of employees working under them. Thus, the most important and broad-reaching aspect of a ... Read more

$3.99 CAD

When you can delegate and supervise well, you will not believe how efficient and easy managing your team can be.Managers’ performance reviews, their salary increases, and basically their fate within the company in general are judged by the results they deliver, yet those results are usually produced by a team of employees working under them. Thus, the most important and broad-reaching aspect of a
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Awesomely Simple

Essential Business Strategies for Turning Ideas Into Action

by John Spence ...

The six core strategies to elevate any business-and how to implement them-made simpleWhat do the world's most successful companies and organization have in common? And what can you actually take away and use from their examples? Distilling the best fundamental business strategies, trusted advisor and strategist John Spence helps you take a hard look at your business and together develop specific ... Read more

$19.99 CAD

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The six core strategies to elevate any business-and how to implement them-made simpleWhat do the world's most successful companies and organization have in common? And what can you actually take away and use from their examples? Distilling the best fundamental business strategies, trusted advisor and strategist John Spence helps you take a hard look at your business and together develop specific
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Negotiating Skills In a Day For Dummies

by Michael C. Donaldson ...

Series series In A Day For Dummies
Get the know-how to successfully negotiate to get what you want—in a day!Negotiation Skills In A Day For Dummies offers expert guidance on executing the essential skills of successfully and diplomatically negotiating for the outcomes you desire.Preparing to negotiateSetting clear goals and limitsImproving your listening skills and asking the right questionsCommunicating clearlyMaintaining ... Read more

$3.99 CAD

Get the know-how to successfully negotiate to get what you want—in a day!Negotiation Skills In A Day For Dummies offers expert guidance on executing the essential skills of successfully and diplomatically negotiating for the outcomes you desire.Preparing to negotiateSetting clear goals and limitsImproving your listening skills and asking the right questionsCommunicating clearlyMaintaining
... Read more

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The Advantage

60 Seconds and You're Hired!: Revised Edition

HBR Guide to Managing Up and Across (HBR Guide Series)

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Employees First, Customers Second

Guerrilla Marketing for Coaches

The Trusted Advisor Fieldbook

Harvard Business Review on Advancing Your Career

Delegation and Supervision (The Brian Tracy Success Library)

Awesomely Simple

Negotiating Skills In a Day For Dummies

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