Contract management is a critical skill for all contemporary public managers. As more government duties are contracted out, managers must learn to coordinate and measure the performance of private contractors, and to write contract requirements and elicit bids that obtain important services and products at the best possible price and quality. They must also learn to work in teams that include both public and private sector partners.The Responsible Contract Manager delves i...

In recent years, increasingly sophisticated metrics have been created to measure sustainability. First devised to address environmental concerns such as greenhouse gas emissions, they now also assess organizational governance, community benefits, and hiring practices, among others. The field of sustainability management uses these metrics to track and advance progress on environmental, social, and business goals. How can an organization incorporate sustainability metrics into performance m...

Will the COVID-19 pandemic be remembered as a turning point in how universities deliver teaching and learning? How might the widespread use of digital tools change higher education?This groundbreaking book explores the role of digital education at this crucial crossroads. Built on interviews with more than fifty leading practitioners from major universities and ed-tech firms, Leveling the Learning Curve is an indispensable guide to the inner workings of digital education. ...

Will the COVID-19 pandemic be remembered as a turning point in how universities deliver teaching and learning? How might the widespread use of digital tools change higher education?This groundbreaking book explores the role of digital education at this crucial crossroads. Built on interviews with more than fifty leading practitioners from major universities and ed-tech firms, Leveling the Learning Curve is an indispensable guide to the inner workings of digital education. ...

Skillful management is essential to the functioning of any organization. But what are the fundamental elements of a manager’s work? What tools and techniques can managers employ to achieve their goals? At a time when organizations must work across sectors, between farther physical distances, and while interweaving sustainability and equity, what do managers need to know about the changing nature of work and leadership?This book is a succinct handbook of the essentials of management...

Social Value Investing presents a new way to approach some of society’s most difficult and intractable challenges. Although many of our world’s problems may seem too great and too complex to solve — inequality, climate change, affordable housing, corruption, healthcare, food insecurity — solutions to these challenges do exist, and will be found through new partnerships bringing together leaders from the public, private, and philanthropic sectors.In their new book, Howard W...

Skillful management is essential to the functioning of any organization. But what are the fundamental elements of a manager’s work? What tools and techniques can managers employ to achieve their goals? At a time when organizations must work across sectors, between farther physical distances, and while interweaving sustainability and equity, what do managers need to know about the changing nature of work and leadership?This book is a succinct handbook of the essentials of management...

Our world's challenges are too great and too complex for any one organization or government to address on its own. But solutions to these challenges do exist—and will be found through new partnerships bringing together the public, private, and philanthropic sectors. These partnerships must deliver major public programs and projects that more effectively serve society through innovative, inclusive, and long-lasting solutions. In Social Value Investing, Howard W. Buffett and William...

"A timely and smart discussion of how different cities and regions have made a changing economy work for them—and how policymakers can learn from that." —Barack ObamaWe're used to thinking of the United States in opposing terms: red versus blue, haves versus have-nots. But today there are three Americas. At one extreme are the brain hubs—cities like San Francisco, Boston, and Durham—with workers who are among the most productive, creative, and best paid on the plane...

BEST SELLERThis BEST SELLIING book provides a comprehensive guide to effective governance for board members and their senior executives. The author offers a new framework for understanding boards and proposes practices that boards can use to fulfill their stewardship responsibilities, strengthen board performance and improve organizational effectiveness. The book discusses the basics of governance - what it is and why it matters; essential duties and liabilities of the board and it...

From Governor and White House cabinet member Mike Leavitt: how to find collaborative solutions to the greatest challengesYour business challenges extend far beyond you and your firm, to the competitors within your industry and the regulators outside it. Finding solutions to larger issues requires cooperation between diverse stakeholders, and in this rapidly changing world, only those able to adapt and network successfully will produce fast, competitive solutions.

For decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable programs and services. Governments are beginning to acknowledge that they can’t own every issue and increasingly look to collaboration, networking and consultation at many levels as they design and develop polices, programs and service delivery mechanisms. Building Better Public Services explores the challenges facing publ...