Learn all you need to know about coping with stress in the workplace, from identifying the causes and symptoms of stress to monitoring your response to pressure and implementing coping strategies. Reducing Stress shows how to reorganize your work practices and think positively. It also provides practical techniques to use when dealing with potential problem areas. Power tips help you to handle real-life situations and develop first-class stress-management skills that will dramatic...

The most finite resource any manager has is time. This handbook teaches readers how to save and preserve their time by first understanding its limitations, and then showing them how to guard it. Practical guidance includes ways of limiting interaction with subordinates (e.g. "Don't sit down if you are followed into your office" and "Place your chair out of view if your door is open"), the benefits of keeping a time log, and how to spot (and avoid) a time-wasting trap. The book also takes f...

Learn all you need to know about interviewing for recruitment, from preparing suitable questions and structuring an interview, to analyzing information and reaching a decision. Interviewing Skills shows how to choose a new person to fill a post or interview colleagues for a promotion, and it also provides practical techniques to use when interviewing. Power tips help you handle real-life situations and develop first-class interviewing skills that will dramatically improve results....

Most people are happy to pay their taxes. But just how much we have to pay is not always straightforward, and it is frighteningly easy for a non-specialist to get the sums wrong or to overlook some significant item.Written with wit and humour, HMRC: Her Majesty's Roller Coaster takes the reader through the potentially stomach-churning stages of what happens when Her Majesty's Revenue & Customs decide that someone has indeed got the sums wrong and not paid enough tax. It co...

Learn how to simplify your surroundings and and achieve your goals with this life-changing guide.With the countless distractions that come from every corner of a modern life, it's amazing that were ever able to accomplish anything. The Power of Less demonstrates how to streamline your life by identifying the essential and eliminating the unnecessary freeing you from everyday clutter and allowing you to focus on accomplishing the goals that can change your ...

Your handy mini-guide to the eurozone crisisThese are turbulent times for Europe. The European debt crisis has dominated headlines, toppled elected leaders, and even called into question the survival of the Euro itself. In fact, not a day goes by without headlines screaming about the eurozone in crisis.But what are the key issues at stake? What exactly caused the crisis...and what might happen next? Julian Knight walks you through the issues and explains - ...

This book describes the basic principles of multi-level and network selling. It features techniques for applying the five steps of successful selling, answering objections, and finding prospects. It includes ways to target your market, develop leads, get referrals, and talk about your product or service wherever you are. It discusses how to find distributors and begin building your downline.

The classic warts-and-all portrait of the 1980s financial scene.The 1980s was the most outrageous and turbulent era in the financial market since the crash of '29, not only on Wall Street but around the world. Michael Lewis, as a trainee at Salomon Brothers in New York and as an investment banker and later financial journalist, was uniquely positioned to chronicle the ambition and folly that fueled the decade.

“The day this person left our company is considered an annual holiday!”THIS QUOTE, taken from Kusy and Holloway’s research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations.Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person...

Why can’t salesmen sell? And why won’t prospects listen? We offer great products to prospects. We say great things to people. We share our vision and passion with others. And they don’t buy, they don’t believe us, and they don’t share our vision and passion. We say great things, but people don’t believe us, and they don’t trust us. So we don’t need more good things to say.&n...

Joris Luyendijk, an investigative journalist, knew as much about banking as the average person: almost nothing. Bankers, he thought, were ruthless, competitive, bonus-obsessed sharks, irrelevant to his life. And then he was assigned to investigate the financial sector.Joris immersed himself in the City for a few years, speaking to over 200 people - from the competitive investment bankers and elite hedge-fund managers to downtrodden back-office staff, reviled HR managers and those m...

Every organization is looking for ways to improve employee participation, loyalty and engagement; which most scholars believe could help with the organization' performance. We all know that leading with character is a good management skill for any leader that wants to be successful and effective. In this book, the following are seen as some characteristic behaviors that could distinguish a competitive and skillful leaders from others. When you are visible in the organization, know how ...