Motivation truths for today's workplace; the science of what drives us and the art of harnessing it; find the real reasons why your people work; be a truly inspirational leader; get the best out of each and every one of your staff; commit your team to a powerful cause.

Supported by the Independent Transport Commission (ITC): a registered charityWhy travel? What motivations underpin the journeys we make? And how can we make decisions that improve our travel experiences?Arguing that the desire to move is a purpose in itself, this book brings together leading experts to provide insights from multiple viewpoints across the sciences, arts and humanities. Together, they examine key travel motivations, including the importance of travel for huma...

The second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations. The prestigious and well-respected author team takes a 'tasks and challenges' approach that marries theory to their extensive practical experience of running operations in high-profile business settings while reflecting their clear vision and personal philosophy of operations ma...

In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, whil...

Mind Maps at Work takes a fresh and exuberant look at how Mind Maps can keep you one step ahead of your colleagues at work. Full of practical tips, exercises and inspiring casestudies of people from all career backgrounds, it will help you unlock your reservoirs of creativity and find the fulfilment at work you know you deserve.Tony Buzan is the world-renowned inventor of Mind Maps who has helped hundreds of highly successful international businesses and organisations. In this insp...

'A useful confidence-building tool for those whose key aim is to find their inner power' Edge OnlineBeing more assertive just got easierMuch has been spoken about the assertive communication style, not all of it complimentary! Many people confuse it with being aggressive, bamboozling others into submission and getting what you want, despite what they want. However, assertive communication is not domineering; it's just a mea...

We live in times of unprecedented busyness. The demands and pace of work and life are at an all-time high, and they dont appear to be slowing down. Whether our loads are self-imposed or put on us by others, most of us are doing our best to squeeze it all inand were starting to burst at the seams.In Ease, author and certified coach Eileen Chadnick offers a prescription for these busy times with a toolkit of hundreds of tips and strategies to bring more ease into your work and life. ...

All workplaces are affected by the intrigues of office politics, and in many businesses who you know can be more important than what you know. Survive Office Politics is full of advice on how to cope with difficult situations and people and get on with your job.This book offers practical help on how to keep cool under pressure,watch out for danger signs, deal with a difficult situation, and workout who is doing what and why. It features a qu...

Do you find it hard to say 'no'? Are you tongue-tied in important meetings? Assert Yourself will help you find your voice and stand up for yourself without appearing aggressive.Full of practical advice on how to change the way you work and livefor the better, the book contains a self-assessment quiz, step-by-stepguidance, top tips, common mistakes and advice on how to avoid them,summaries of key points, and lists of handy books and websites.

A practical guide to attacking the most common of phobias: fear of failureA practical guide to attacking the most common of phobias: fear of failure Since its publication in 2011, What's Stopping You? has offered readers a hard look at the quality of their careers and personal lives. For those who'd give themselves a solid "C+", this brutally honest guide to taking stock also offers the keys to self-improvement. By dismantling the fear inhibiting all achie...

Performance coaching is a modern and rapidly growing method used to assist development, and involves helping individuals to improve their performance in all areas of their life, with a particular emphasis on the workplace. Performance coaching draws parallels with NLP and often focuses on the psychology of excellence – making what’s good even better, and helping individuals keep ahead of the game. On an organisational level it can include helping managers to consider how to get the best fr...

This short book is packed with advice, guidance and how-to's in two of the most important skills required of managers today. Assertiveness deals with the subject of human behaviour, with different personality types and how to recognise them. It deals with the subject of poor communication and how to influence changes in behaviour in such a way as to score advantages for our business when we are dealing with confrontational problems. You'll learn about the different "ego states" of the Chil...