'Work, overall, is about getting things done, and the heart does not normally figure in it. But in my many years of work, I have seen that the heart has a huge influence on what happens to us, what happens around us and what propels us to action.'Most often, people believe building a career is about setting targets and pursuing them relentlessly. In this pursuit, people sometimes don't mind taking shortcuts and stepping on others' toes to move up. But those who pursue such...

'Work, overall, is about getting things done, and the heart does not normally figure in it. But in my many years of work, I have seen that the heart has a huge influence on what happens to us, what happens around us and what propels us to action.'Most often, people believe building a career is about setting targets and pursuing them relentlessly. In this pursuit, people sometimes don't mind taking shortcuts and stepping on others' toes to move up. But those who pursue such...