"This original, innovative and memorable book that will give you insights on how to work with leaders and executives."—John Glenn, United States Senator and former astronautDo you feel that you need a whip and a chair to work effectively with your boss, client, customers, or others? You know the dangers—a growl if you throw them a compliment and a roar if you ever look for thanks!Lions are the people in all organizations who wield power and influence. They act differently b...

This collection—derived from many impulses but unified through one distinctive sensibility—contains passionate subversive acts of language, oblique takes on American life, outbursts of comic genius, long meditations on the cruelty of contemporary customs, and funny, disturbing glimpses of daily life. Reality is rendered pitilessly real, and fantasy bares its teeth.At once playful and devastatingly serious, the works in this collection employ a variety of forms—genres, anti-genres, ...

On paper Steve Katz’s career rivals anyone’s except the 1960s’ and ’70’s biggest stars: the Monterey Pop Festival with the legendary Blues Project, Woodstock with Blood, Sweat & Tears, and even producing rock’s most celebrated speed addict, Lou Reed. There were world tours, and his résumé screams “Hall of Fame” — it won’t be long before BS&T are on that ballot. He has three Grammies (ten nominations), three Downbeat Reader’s Poll Awards, three gold records, one platinum record, and one qua...

On paper Steve Katz's career rivals anyone's except the 1960s' and '70's biggest stars: the Monterey Pop Festival with the legendary Blues Project, Woodstock with Blood, Sweat & Tears, and even producing rock's most celebrated speed addict, Lou Reed. There were world tours, and his résumé screams "Hall of Fame" — it won't be long before BS&T are on that ballot. He has three Grammies (ten nominations), three Downbeat Reader's Poll Awards, three gold records, one platinum record, and one qua...

The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People“The q...

From an emerging master of short fiction and one of Canada's most distinctive voices, a collection of stories as heartbreaking as those of Lorrie Moore and as hilariously off-kilter as something out of McSweeney's.In Better Living through Plastic Explosives, Zsuzsi Gartner delivers a powerful second dose of the lacerating satire that marked her acclaimed debut, All the Anxious Girls on Earth, but with even greater depth and darker humour. Whether she casts her eye...

**#1 NEW YORK TIMES BEST SELLER • At last, a book that shows you how to build—design—a life you can thrive in, at any age or stage • “Life has questions. They have answers.” —The New York TimesDesigners create worlds and solve problems using design thinking. Look around your office or home—at the tablet or smartphone you may be holding or the chair you are sitting in. Everything in our lives was designed by someone. And every design starts with a...

From the author of the wildly controversial books Liar and Paul's Case comes one of the most anticipated — and perhaps, in some quarters, feared — books of the year. This is author Lynn Crosbie at her most honest, most cutting, most hilarious, and most heartbreaking. The stories told here are at once a cache, a repository, of a seven-year period in the author's life; and, too, a gymnasium, a place where she can flex her prodigious wit and her dazzling stash of literary tricks Deft with mat...

How Do You Communicate When the Stakes Are High?Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . ....

Playfulness, spare elegance, and wit epitomize the poetry of Billy Collins.With his distinct voice and accessible language, America’s two-term Poet Laureate has opened the door to poetry for countless people for whom it might otherwise remain closed.Like the present book’s title, Collins’s poems are filled with mischief, humor, and irony, “Poetry speaks to all people, it is said, but here I would like to address / only those in my own time zone”–but also with quiet observation, int...

A NEW YORK TIMES NOTABLE BOOK • The first volume of collected short fiction from the award–winning author of The Tortilla Curtain, featuring sixty-eight “varied, clever, and delightful” (The Chicago Tribune) short stories, including seven never-before-published tales“Each [story hops] with manic energy . . . at his vaulting, imaginative best Boyle suggests the bastard child of Flannery O’Connor and Monty Python.”—The Miami Her...

Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.PRAISE FOR CRUCIAL ACCOUNTABILITY: