While some people look back on school as the 'best days of your life', for others the experience can be unpleasant and gruelling. Learning without School is a practical handbook for parents who want to educate their children at home but are unsure that they have the skills and know-how required to give their child the best education possible.This book explains what home education is; the advantages and disadvantages of choosing this route; how to begin home educating; what you need...

In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, whil...

Evelyn Field's masterful analysis of the ways we can help employees cope with and overcome workplace bullying and harassment is a must read for all concerned about how to right this wrong. — Dr Philip Zimbardo, Stanford University and author of The Lucifer Effect, Understanding How Good People Turn EvilKudos to bully expert Evelyn Field for this helpful book. Features many "I can use that today" techniques Read it and reap! — Sam Horn, aut...

Discover the practical skills for helping others.Whether you are considering becoming a counsellor, have to provide some form of counselling as part of your job, or are simply interested in communicating well, Counselling Skills For Dummies provides the perfect introduction to the practical basics of counselling. Starting with a thorough guide to the qualities, knowledge and skills needed to become a ‘listening helper’, the book goes on to provide a framework for a counsel...

SMEs need to become more sustainable. To reach such a goal they also need to become more professional in their outlook and approach. In this way they may be able to deal with the instability, complexity, ambiguity and uncertainty of change; and to cope with the ever increasing pressures brought by change. After outlining what is meant by sustainability and professionalism, some strategies for how SME owner/managers might become more professional by focussing on the development of their own...

THESE ARE THE REAL NLP INSIGHTS YOU NEED TO SUCCEEDWHAT ARE THE 50 SECRETS THE NLP MASTERS KNOW? Do they have a secret recipe for success? Is there a special alchemy? NLP can help you change your life, overcome obstacles and achieve your goals, but not everyone is successful. Secrets of Neuro-Linguistic Programming reveals the things you need to know to use NLP effectively.Every one of the 50 secrets in this book contains 3 strategies you can put i...

Be A Happier Parent with NLP will give you exactly the skills you need to raise a confident, secure child in a confident and secure manner. It uses the tried, trusted and proven techniques of neuro-linguistic programming to help tackle areas in which you feel you lack confidence as a parent, while at the same time giving you the skills to help your child be happy, fulfilled and confident themselves. You will find yourself feeling less guilty, more in control, and communicating better with ...

A practical toolkit for handling workplace conflict and difficult conversationsDealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today,...

Are you a K–8 principal ready to implement the PLC at Work™ process? Two experienced practitioners show you how to explore the critical components needed to lay the foundation of a PLC, including how to develop a structure that supports collaborative teams, how to focus on effective monitoring strategies, how to reflect on your communication effectiveness, and more.

A challenging book to improve your influencing skills. Manager, consultant, member of the Works Council: in any of these functions you want to exert maximum influence to reach your goals. There are quite some ways to do this. You can reason and give logical arguments, you can paint a picture about an attractive future perspective or give compliments. This book describes ten different influencing skills that you can learn to use and to apply yourself. Influencing is not about using communic...

It’s well established that parents in western countries such as Australia currently do too much for their kids, albeit with good intentions. Before driving their kids to school (or station or bus stop) each morning most parents would have woken their children up, made their breakfast and lunch, depositing the latter in their schoolbags, before reminding them to get dressed and brush their teeth. All this well-intentioned activity may make for an easier life at home but it encourages childr...

Why market research does not work.Available in paperback for the first time, this new updated and revised second edition of Consumer.ology: The Truth About Consumers and the Psychology of Shopping contains a new preface and epilogue, in which Philip Graves reveals the myriad tricks and psychological games high street shops play on consumers; the ways in which we are manipulated into buying things we don't want; the ways in which we deceive ourselves; and t...