The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the re...

“How can it be that in 2008, a checked bag on an airline flight is still exponentially safer than a patient in an American hospital?  Simply put, one industry has learned the realities of what it takes to make a human system safe, and the other has not.  So what does it take to dramatically improve patient safety and service quality?  It takes a host of new and different (and sometimes radical) methods centered on supporting the people on the front lines – t...

New breakthrough thinking in organizational learning, leadership, and changeContinuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increas...

Generate faster, better results—using less capital and fewer resources!Toyota, Alcoa, Pratt & Whitney, and the U.S. Navy's Nuclear Power Program operate in vastly different worlds, but they have one thing in common. Each of these organizations generates constant, almost automatic operational self-improvements at rates faster, durations longer, and breadths wider than any of its competitors.Excellence in operational management is the single element separatin...

Redefining Airmanship offers the first concrete model of the abstract ideal of "airmanship," and gives the reader step-by-step guidance for self-appraisal and improvement in the areas of flight proficiency, teamwork, and good judgment in crisis situations. The author, Major Anthony Kern, draws on his extensive flight and crew-training experience in the US Air Force, but his model is invaluable for all pilots, whether military, recreational, or commercial. "Kern's work is a breakthrough, an...

Flight Discipline is the complete tool kit for any aviator, whether military, commercial, or recreational, to develop the crack discipline needed to be a safe and effective aviator. Major Tony Kern analyses the causes of poor flight discipline, gives chilling case studies of the consequences, and lays out a plan for individual improvement. Key words are italicized and review questions included for each chapter. An unequalled guide to this mainspring of good piloting.

Improve your company's ability to avoid or manage crisesManaging the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organiz...

Crew (or Cockpit) Resource Management training originated from a NASA workshop in 1979 that focused on improving air safety. The NASA research at that time found the primary cause of the majority of aviation accidents to be human error, and further showed the main problems to be failures of interpersonal communication, leadership, and decision making in the cockpit. By the time of publication of our first editon of CRM, was celebrated as the convergence of a concept, an attitude and a very...

For the first time, a book exists that compiles all the information candidates need to apply for their first Airline transport pilots job, or to apply for a better job.What you'll find especially helpful are the worksheets. It is so much easier to write about a work experience using these outlines. It ensures that the narrative will follow a logical structure and reminds you not to leave out the most important points. With this book, you'll be able to revise your application into a...

This practical guide draws on cognitive science and work with Fortune 500 companies to help readers develop essential collaborative skills.Collaborative intelligence is a measure of our ability to think with others on behalf of what matters to us all. It is emerging as a new professional currency at a time when influence is more important than power, and success relies on the ability to inspire.Through a series of practices and strategies, this book helps u...

Discover everything you need to know about pilot license, flight classes, pilot training, pilot training manual, pilot training kit, pilot training dvd and much more.

Fully updated and expanded, the second edition of Human Factors in Aviation serves the needs of the widespread aviation community - students, engineers, scientists, pilots, managers and government personnel. Offering a comprehensive overview the volume covers topics such as pilot performance, human factors in aircraft design, vehicles and systems and NextGen issues. The need for an up-to-date, scientifically rigorous overview is underscored by the frequency with which human factors/crew err...