Opposing the notion that organisational change can be planned, predicted, or controlled, this timely book offers a critical perspective on change management. Johan Coetsee, Patrick Flood, Steven Kilroy and Teresa O'Hara portray change as a fluid phenomenon shaped by negotiation, tension, and the complex realities of power, politics, and institutions.Consolidating insights from leadership, stakeholder engagement, and ethics, the authors present a context-sensitive understanding of c...

"5 stars: Exceptional, a must read for any manager or leader"—Sarah Stocks, Chartered Management Institute (CMI)"This book is a highly effective, meaningful and user-friendly guide for anyone trying to manage change in a modern organisation today"—inManagement magazine"If you are looking for a book to give you some hints and tips as to how to manage change better, this will be able to do this. [...] There are some gre...

Encompassing interviews with managing directors and CEOs, this book explores the role of business outsiders as leaders. Viewing the term ‘outsider’ in a broad sense, the book considers leader background, perspective, gender, training and family membership and examines the implications, challenges and benefits brought by outsider leaders to their respective business environments. The authors explore questions and themes such as how outsider leaders can enrich an organisation, the importance...

The communication aspect of leadership – to actively engage your followers and achieve understanding and motivation whilst making the message memorable – has never been more important. Using vivid lessons and examples from spheres outside business organization, The Persuasive Leader explores the leader's role as a communicator and teaches the fundamental principles of successful leadership.This book provides insights and principles about persuasive leadership from a broad ...

Leadership successes and failures are in the media every day. We are in a global political and financial crisis which is changing how we think about our lives and our futures. The authors present a leadership model for the future which creates the right conditions for people to thrive, individually and collectively, and achieve significant goals.

The acclaimed New York Times and Wall Street Journal bestseller from Robert Cialdini—“the foremost expert on effective persuasion” (Harvard Business Review)—explains how it’s not necessarily the message itself that changes minds, but the key moment before you deliver that message.What separates effective communicators from truly successful persuaders? With the same rigorous scientific research and accessibility that made his ...

Finalist for the 2015 Financial Times and McKinsey Business Book of the YearBest business book of the week from Inc.comThe author of Power, Stanford business school professor, and a leading management thinker offers a hard-hitting dissection of the leadership industry and ways to make workplaces and careers work better.The leadership enterprise is enormous, with billions of dollars, thousands of books, and hundreds of thousands of blogs and talks focused on improvin...

SMEs need to become more sustainable. To reach such a goal they also need to become more professional in their outlook and approach. In this way they may be able to deal with the instability, complexity, ambiguity and uncertainty of change; and to cope with the ever increasing pressures brought by change. After outlining what is meant by sustainability and professionalism, some strategies for how SME owner/managers might become more professional by focussing on the development of their own...

This book enables students to think about personal, academic and career goals and to plan a path to success. It is full of activities that develop valuable career skills and can be considered as a follow on to The Study Skills Handbook, as it addresses the next stage in development for many students.

A revolutionary and timely reconsideration of everything we know about power. Celebrated UC Berkeley psychologist Dr. Dacher Keltner argues that compassion and selflessness enable us to have the most influence over others and the result is power as a force for good in the world.Power is ubiquitous—but totally misunderstood. Turning conventional wisdom on its head, Dr. Dacher Keltner presents the very idea of power in a whole new light, demonstrating not just how it...

Covering the essential key skills and personal development of the successful coach, mentor or supervisor, with guidelines for practice.

Winner of the University of San Diego Outstanding Leadership Book Award 2012!Shortlisted for the British Psychological Society Book Award 2011!Shortlisted for the CMI (Chartered Management Institute) Management Book of the Year Award 2011–2012!According to John Adair, the most important word in the leader's vocabulary is "we" and the least important word is "I". But if this is true, it raises one important question: why do psychological ana...