Winner of the Shingo Prize for Excellence in Quality Improvement-From the Shingo judges:This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. ...

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulle...

Our world has changed, probably for good. Until now, the shift from brick-and-mortar to the smartphone has been about service, cost, and convenience. Now, it's also a matter of public health. How do we win this uncertain new game? How do we prosper in a digital world?In a cool, readable style Harnessing Digital Disruption: How Companies Win with Design Thinking, Agile, and Lean Startup tells the story of a major multi-national organization facing digital disruption and loo...

Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a comprehensive insider's view of Lean management. The author helps readers grasp the system as a

Second Edition of a Shingo Prize Winner Based on the author's personal experience with Toyota‘s master teachers and with companies in the midst of great change, Andy and Me: Crisis and Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas,

Second Edition of a Shingo Prize WinnerBased on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many listeners....

A business novel about using the Lean quality improvement method to turnaround a failing company. It is the sequel to the author's successful business novel, Andy downstream into distribution and sales. Thus, we will transform our entire enterprise. At CMM union members will get their jobs back, but there will only be two job classifications: production and maintenance team member. Team members will be involved in continuous improvement work. The union and management will work together und...

Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a comprehensive insider's view of Lean management.The author helps readers grasp the system as a whole, as well as the factors that animate it, by organizing the book around an image of a house of Lean production. Illustrating the eig...

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this audiobook follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New Y...

What if the best morning of your life suddenly turned into your worst nightmare? Sam Case is about to find out. Saving Rachel is the story of what happens when killers force a man to choose between his wife and his mistress...and the one he rejects must die. "If Dean Koontz collaborated with Alfred Hitchcock at the circus, this would be their brain child." –Vintage DM Book Reviews

When Buddy Pancake and his buddies stumble across the Wish List website, they jokingly post their "impossible" wishes. Imagine their surprise when the wishes start coming true! But Buddy and his pals neglected to read the fine print and now must pay the price for the wishes they've been granted. Wish List is a compelling, nail-biting, laugh-out-loud thriller.

#1 NEW YORK TIMES BESTSELLER • In this “grab-a-reader-by-the-shoulders suspense story” (The Washington Post) from “the master of the legal thriller” (USA Today), an innocent man is about to be executed—and only a guilty man can save him.WINNER OF THE HARPER LEE PRIZE FOR LEGAL FICTIONFor every innocent man sent to prison, there is a guilty one left on the outside. He doesn’t understand how the police and prosecuto...