Understand why good neighbors are separated by the meaning of yesWhether negotiating a delivery date, launching a local franchise or renting a car in Mexico City, speaking the language and knowing the rules of business are not enough. In any culture where yes can mean no - or sometimes maybe - even giants like Wal-Mart and IBM can make costly mistakes.Mexicans and Americans gets to the heart of our differences and lays the groundwork for cultural fluency. H...

Why are Mexicans so successful in individual sports, but deficient in team play? Why do Mexicans dislike living in skyscrapers? Why do Mexicans love to see themselves as victims, but also love victims? And why, though the Mexican people traditionally avoid conflict, is there so much violence in a country where many leaders have died by assassination?In this shrewd and fascinating book, the renowned scholar and former foreign minister Jorge Castañeda sheds much light on the puzzling...

People who are trying to solve tough economic, social, and environmental problems often find themselves frustratingly stuck. They can't solve their problems in their current context, which is too unstable or unfair or unsustainable. They can't transform this context on their own-it's too complex to be grasped or shifted by any one person or organization or sector. And the people whose cooperation they need don't understand or agree with or trust them or each other.Transformative sc...

For more than ten years, Caracas Chronicles (CaracasChronicles.com) has distilled Hugo Chávez’s Venezuela for English-speaking readers, providing both context and a home for lively discussion. This compilation by its editors, Toro and Nagel, brings together their best work.With Hugo Chávez's passing, Venezuela enters a new era. The time has come to look back on a decade of unprecedented upheavals. From a sharply critical stance, Blogging the Revolution surveys the evolutio...

From award-winning columnist and favorite talking head Gustavo Arellano, comes this explosive, irreverent, smart, and hilarious Los Angeles Times bestseller.¡Ask a Mexican! is a collection of questions and answers from Gustavo Arellano that explore the clichés of lowriders, busboys, and housekeepers; drunks and scoundrels; heroes and celebrities; and most important, millions upon millions of law-abiding, patriotic American citizens and their illeg...

Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and suc...

In the wake of the global financial crisis, new forms of social organization are beginning to take shape. Disparate groups of people are coming together in order to resist corporate globalization and seek a more positive way forward. These movements are not based on hierarchy; rather than looking to those in power to solve their problems, participants are looking to one another. In certain countries in the West, this has been demonstrated by the recent and remarkable rise of the Occupy mov...

An essential guide to doing business in Central and South America, complete with communication and etiquette tips.This is the essential guide to business etiquette and customs for anyone doing business in Latin America. It features everything the reader needs to know?from getting an appointment to securing a contract. Doing business in Latin America can pose unique, substantial challenges to a non-native, and this book demystifies the entire process. From the two-h...

This second edition of Catherine J. Allen's distinctive ethnography of the Quechua-speaking people of the Andes brings their story into the present. She has added an extensive afterword based on her visits to Sonqo in 1995 and 2000 and has updated and revised parts of the original text. The book focuses on the very real problem of cultural continuity in a changing world, and Allen finds that the hold life has in 2002 is not the same as it was in 1985.

Brazilian educational advisor and career coach Ricardo Betti helps people achieve their dreams. In Worth It, he shares the inspiring collection of stories of his clients who embarked on the adventure of taking time off from their careers to study abroad and gain international experience to earn an MBA (master of business administration) degree.More than a guidebook to the MBA, Worth It tells the tales of peoples dreams and realities and recounts their achievements. It shows how Bet...

Find out how it is to live in Mexico.Learn why Mexico is so inefficient and expensive in doing business.Learn the systematic failures of our legal system.Understand why Mexican immigrants are the way they are; learn where they come from in an objective perspective of their culture and institutions.Analyze Mexico using a 2X2 Matrix and several game theory grids outlining possible scenarios, outcomes, and Nash Equilibria solutions.Learn why it is in yo...

DESCRIPTIONA dizzying, fast-paced tour of Latin America from one of the Spanish-speaking world’s most outstanding writers. Lamenting not having more time to get to know each of the nineteen countries he visits after winning the prestigious Premio Alfaguara, Andrés Neuman concludes that world travel consists mostly of “not seeing.” Turning the fleeting nature of his trip to his advantage, he writes on the move, producing a kinetic work that is whimsical and fun, poetic and aphoristi...