Life’s too short to stay “generic”: Build your personal brand and your career will change for the better!In today’s hyper-competitive world of business, individuals must differentiate themselves in order to stand out and stay on top. Author Michael D. Brown’s Fresh Notes on Personal Branding provides readers with the tools and strategies to do just that. By following the book’s easy-to-use framework, readers will be able to build a successful brand for them...

Gain a competitive edge in your business by providing world-class customer service!The importance of superior customer service in today’s global economy cannot be understated. In Fresh Notes on Customer Service, author Michael D. Brown challenges the way businesses approach customer service by introducing a revolutionary idea: Treat the employee as #1 and the customer as #2 and customer satisfaction will increase exponentially—along with your bottom line.

It’s never too soon to start building your personal brand!In today’s hyper-competitive world of business, individuals must differentiate themselves in order to stay on top—and the sooner young adults entering the workforce understand this truth, the better. In order to land a successful career upon graduation that puts you on the path to exponential personal, professional and economic success, you must be empowered and equipped with a fresh, value-adding, and compet...

In an era of economic uncertainty, layoffs, high unemployment and underemployment, and hiring freezes, creating and promoting a top-flight personal brand that stands out in the crowd is more important than ever. Furthermore, no matter what level position you are seeking, companies want to hire, invest in and promote proven branded leaders – people who exude confidence and authority through their mastery of important branded skills that delivers world-class results individually and through ...

Gold Medal Winner of the Benjamin Franklin Award in Business & EconomicsIn an era of economic uncertainty, layoffs, and hiring freezes, creating and promoting a top-flight personal brand that stands out in the crowd is more important than ever.In Fresh Passion: Get a Brand Or Die A Generic, Michael D. Brown shows you how to employ the Fresh Passion methodology to build a personal brand that will maximize your potential and help you to achieve success beyond...

At last, former Under Secretary of Homeland Security Michael Brown—infamously praised by President George W. Bush for doing a "heckuva job" in the wake of Hurricane Katrina—tells his side of the response to one of the greatest natural disasters to occur in the United States. Without making excuses for anyone, least of all the President of the United States or himself, Brown describes in detail what ultimately turned out to be the largest federal response to a natural disaster in U.S. histo...

A fully revised and updated installment from the bestselling author of The Oz Principle Series.Two-time New York Times bestselling authors Roger Connors and Tom Smith show how leaders can achieve record-breaking results by quickly and effectively shaping their organizational culture to capitalize on their greatest asset-their people.Change the Culture, Change the Game joins their classic book, The Oz Principle, and their ...

The definitive book on workplace accountability by the New York Times bestselling authors of How Did That Happen?Since it was originally published in 1994, The Oz Principle has sold nearly 600,000 copies and become the worldwide bible on accountability. Through its practical and invaluable advice, thousands of companies have learned just how vital personal and organizational accountability is for a company to achieve and maintain its best...

In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com.Are the choices you make really your choices, or is someone else influencing you? Whether you realize it or not, your most critical daily d...

Being an introvert is truly an advantage in business and leadership if you know how to leverage it! Having used her introversion to her advantage, the author went from new college graduate to holding responsibility for a $750 million business in just 10 short years. This eBook tells you how she did it and reveals very specific, actionable steps introverts can take to be abundantly successful in business, leadership and life. Importantly, the steps recommended are designed to be fully comfo...

If you knew you couldn’t fail, what is the greatest thing you would dare to dream? Is the job you now have the one you’ve always wanted? As personal success expert Brian Tracy can attest, it’s not until you deal with the dissatisfactions of the present that you can move onward and upward to create the wonderful future that is possible for you.This transformative book reveals how everyone can remake themselves and put an end to the chronic stress, unhappiness, and d...

Cynthia Shapiro is a former Human Resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them, including:* There's no right to free speech in the workplace.*Age discrimination exists.* Why being too smart is not too smart.* Human Resources is not there to help you, but to protect the company from you.* And forty-...