How to deal with difficult people will help you Learn ways to confidently stand up to others Learn how to resist the urge to lash out and attack back Develop strategies to calmly, even in stressful emotionally charged situations Know when to choose your battles Know when to cut your losses and walk away Get support Be resilient bounce back from stressful situations with other people Content includes: Types of difficult people Understanding what makes them difficult to deal with. Effective ...

In The Tenant of Wildfell Hall, Anne Brontë created a strong, modern heroine who challenged the prevailing morals and politics of the Victorian era. When Helen Graham shut her bedroom door on her abusive, drunken husband, it was a door-slam heard around the world. Escaping to Wildfell Hall after a loveless marriage, Helen, the mysterious tenant, lives in quiet seclusion, but her reclusive nature quickly becomes the subject of local gossip. Gilbert Markham, a young farmer, becomes intrigued...

Both heartbreaking and affirming, Miranda Dickinson's Searching for a Silver Lining is perfect for fans of Cecilia Ahern and JoJo Moyes.Matilda Bell is left heartbroken when she falls out with her beloved grandfather just before he dies. Haunted by regret, she makes a promise that will soon change everything . . .When spirited former singing star Reenie Silver enters her life, Mattie seizes the opportunity to make amends. Together, Mattie and Reenie embark on an in...

The Journey’s Inn, Lark’s Estate, Manchester. Three bodies have been found, stabbed to death in their beds. The husband and father of two of the victims has fled. The police are in a race against time to find him – especially when they discover his two young sons are also missing...Manchester Metropolitan police station. Having survived a near-fatal attack, DC Janet Scott is quietly falling apart. And her best friend and colleague DC Rachel Bailey is reeling from a love affair gone...

A blaze at an abandoned chapel in impoverished Manorclough turns out to be more than just arson when the body of a man who has been shot twice is discovered in the ashes. For the Manchester Metropolitan police team it’s the start of a gruelling and complex case that exposes the fractures and fault lines of a community living on the edge.DC Rachel Bailey, recently married, is trying to come to terms with her new status and deal with the fallout from her chaotic family. She throws he...

A riveting, sharply observed and thoroughly modern police procedural, Dead to Me features a stellar but unlikely female detective team.Detective Constable Janet Scott is subtle and reliable, a diplomatic thinker with a wry sense of humor. She's put in the time and seen it all, but has no desire for the boss's job—she loves her own too much. Rachel Bailey couldn't be more different—she's energetic, impulsive, and ambitious, and has just been transferred to the Manchester mu...

The gift of a lifetime?Anna Browne is an ordinary woman living an ordinary life. Her day job as a receptionist in bustling London isn't exactly her dream, yet she has everything she wants. But someone thinks Anna Browne deserves more . . .When a parcel addressed to Anna Browne arrives, she has no idea who has sent it. Inside she finds a beautiful gift - one that is designed to be seen. And so begins a series of incredible deliveries, each one bringing Anna ...

Miranda Dickinson's Somewhere Beyond the Sea is a sparkling tale of love, life and finding magic where you least expect it.Selected as one of Heat magazine's Hot Books - five stars.Can you fall in love with someone before you’ve even met?Seren MacArthur is living a life she never intended. Trying to save the Cornish seaside business her late father built – while grieving for his loss – she has put her own ...

Brought to you by Penguin.‘Elegant, witty writing, endearing characters and a wonderful romance. What more could you want?’ Katie Fforde, bestselling author of A Christmas FeastIt is almost a year since Sean and Thea met and it's been a roller-coaster ride: they're getting married on Christmas Day!Neither Thea or Sean want a big fuss - a simple wedding, with Christmas lights and just a few sprigs of mistletoe for decoration...

The Silent Room is the first tense police procedural in the thrilling Matthew Ryan series by Mari Hannah.'Nobody understands the many faces of cops better than Mari Hannah' - Val McDermidA security van sets off for Durham prison, a disgraced Special Branch officer in the back. It never arrives. En route it is hijacked by armed men, the prisoner sprung. Suspended from duty on suspicion of aiding and abetting the audacious escape of ...

Indulge in the perfect winter's day treat and escape to the snow-fringed fjords of Norway with The Christmas Lights, a delicious tale full of drama and mystery, heartache and hope by Sunday Times bestseller Karen Swan.Bo lives a life most people can only dream of. She and her boyfriend Zac are paid to travel the globe, sharing their adventures with their online followers. And when Zac proposes, Bo's happiness is complete.With Christmas com...

The Burning is the sixth thrilling installment in Matthew Hall's twice CWA Gold Dagger nominated Coroner Jenny Cooper series, from the creator of BBC One's Keeping Faith.A family tragedy. A buried secret. What lies hidden in the flames?A dense, bitterly cold fog has settled over the Wye Valley when Bristol Coroner Jenny Cooper is called to the scene of a dreadful tragedy: in the village of Blackstone Ley, a house has burned to the...