We live in a day and age in which many fields come together to define new ones, and out of these newly defined areas come innovative practices, and emergent ways of thinking. The Sourcebook on Rehabilitation and Mental Health Practice documents one of these new fields, one formed by the coalescence of rehabilitative and mental health services and employment. Only recently have human service practitioners, policy makers, and administrators recognized that there is a growing synergy among th...

Written by the officer who became General Longstreet’s most trusted associate, this collection of firsthand accounts, memoirs, and diaries grants the listener an inside view into the workings of the Confederate army staff—the unknown soldiers, the well-known commanders, politicians, nurses, and civilians—relating the events of the Civil War as Lt. Colonel Gilbert Moxley Sorrel experienced it.

Born in São Paulo, 1953 and raised in Watford, John Moxley left school at 16, joined the Merchant Navy and went to sea in the late 1960’s to escape his criminal past. His adventures led him into numerous hotspots where he crossed swords with, among others, American bikers, manic seamen, the forces of law and order, and a psychotic Maori. He explains how the naivety of youth took him within a hair’s breadth of being jailed for drug smuggling, how his first trip as an officer found him in th...

Have you ever left a class or training program excited about what you learned, only to realize a month later that you have applied little of it back on the job? As a training manager have you ever invested significant dollars and resources to carefully design and deploy a training program only to see little or no shift in individual behavior or culture afterwards? Even when your students passed the knowledge tests and you are certain learning occurred?As learning professionals, we ...

Have you ever been part of a great team? Chances are that at some point you were part of a sports team, a social group, a work group, or a volunteer committee where the group performed incredibly well and, even under difficult circumstances or significant challenges, still prevailed.Take a moment to reflect on that experience. What do you feel? If you are like most people there is a sense of pride in what that team achieved, as well as fond memories of the relationship you had with...

The Revolutionary Sales Approach Scientifically Proven to Dramatically Improve Your Sales and Business SuccessBlending cutting-edge research in social psychology, neuroscience, and behavioral economics, The Science of Selling shows you how to align the way you sell with how our brains naturally form buying decisions, dramatically increasing your ability to earn more sales. Unlike other sales books, which primarily rely on anecdotal evidence and un...

At some point every manager has to deal with an employee performance management issue. managing employee performance comes with its own set of challenges and anxieties. More than most other leadership/management issues, employee performance management can be one of those issues that keep you up at night, especially when things are not going well with a particularly difficult employee. Fortunately, most issues can be resolved through a simple process that involves issue identification, agre...

“A rich and exuberant kaleidoscopic portrait of a great, messy, noisy, daunting, inspiring, maddening, enthralling, constantly shifting Rorschach test of a place. . . . Delightful. . . . In Taylor’s patient and sympathetic hands, regular people become poets, philosophers, orators.” -- New York Times Book ReviewLondoners is a fresh and compulsively readable view of one of the world's most fascinating cities–a vibrant narrative portrait of the London of our own time, featuring unforg...

Career consultant and psychologist Blythe Grossberg offers advice on managing A.D.D. symptoms that arise during daily work routines-and provides insights from well-known entrepreneurs, CEOs, professional athletes, and others afflicted with the condition who paved their way to success.

Total quality management (TQM) is a term initially coined by the Naval Air Systems Command to describe its management approach to quality improvement. It has since taken on many meanings. Simply put, TQM is a management approach to long-term success through customer satisfaction. It is based on the participation of all members of an organization in improving processes, products, services, and the culture they work in.This concise introduction to and overview provides:• The primary eleme...

Thank you for checking out this book, “Conversation Skills: How to Talk to Anyone and Build Quick Rapport in 30 Easy Steps”. This book contains information on how you can develop your conversation skills to build rapport and talk to people from all walks of life. In addition, it also contains 30 tips on how you can build rapport with just about anyone. Grab the book now!

A cruise was once the trip of a lifetime: a byword for refinement, luxury, romance, the millionaire lifestyle but no longer.Boats are bigger and brasher, and every year more and more people of all ages and walks of life are clambering aboard to join the party. But are they safe? Out at sea, there are no police. Many cruise ships fly flags of convenience, sailing in murky legal waters.Reports of disappearances, disease, death and debauchery are becoming alarmingly frequent. ...