As consumers and providers we overlook the importance of healthy, coherent endings. There was once a rich culture of reflection and responsibility, but over recent centuries this has been lost. Producing a mixture of long term societal oversight, and short term denial. We are left with a bias customer lifecycle that is limited to the exciting vocabulary geared strictly around all things new. Giving rise to guilt-free consumers, an overly-blamed business sector and a society which finds its...

How many ads have you designed? How many products have you launched? Have you ever designed an ending? Does it matter?There is a gap in the consumer lifecycle that needs attention – the end. The problems of consumerism are piled high in this gap: hoarding, pollution, unwanted pictures on social media, risks to security, mis-sold financial products.This book takes the unique approach that these problems have a common source: a bad consumer experience at the end.Endin...

Ends makes a compelling case that demonstrates how, over centuries, our changing relationship with death has led to the loss of our relationship with endings. Giving rise to guilt-free consumers, an overly-blamed business sector and a society which finds itself at a loss when it needs to grapple with responsibility.Drawing on a plethora of sources in history, sociology, psychology and industry, Ends argues that we are taking the wrong approach to challenging the i...

A revelatory exploration of the hottest trend in technology and the dramatic impact it will have on the economy, science, and society at large.Which paint color is most likely to tell you that a used car is in good shape? How can officials identify the most dangerous New York City manholes before they explode? And how did Google searches predict the spread of the H1N1 flu outbreak?The key to answering these questions, and many more, is big data. “Big data” refers to our bur...

Strategic Thinking: A Step-by-Step Approach to Strategy and Leadership, now in its third edition, takes you step by step through sound strategic thinking by setting out the questions to ask. In the process of answering these questions and thinking through the important issues that they raise, you will learn how to formulate strategies and write clear and concise strategic plans.With new online material to support each step and help strengthen your ability ...

The QuickStudy Management guide can be helpful for students or corporate executives. The guide contains a full array of management topics from ethics to globalization.

Transform: A rebel's guide for digital transformation. Are you an optimist? Are you a rebel? Do you think that because of digital technology, power is shifting away from organizations towards citizens and customers? Are you a digital change agent? Do you want to transform your organization? Then this book is here to help you. Do you want to transform the complex into the simple? Do you like challenges and see yourself primarily as a problem solver? Are you the annoying person who constantl...

Ntsikie is a management consultant whose area of focus is strategy development, facilitation and implementation using various management practices, techniques and tools. She has experience working with public, private and NGO sectors, including facilitation with Boards of Directors. She is an avid practitioner of business excellence models and has proven track record applying her skills.

This book is for anyone who has ever been baffled by English usage or who needs a grammar reality-check. A good review for anyone, the book is especially recommended for college business majors. The author knows how writing can boost or wreck careers. She should know; she is a former business executive, entrepreneur, and most recently, business professor. Now she wants to give you the tips she wishes someone had given her. In an online world, you are what you write. Your goal should be to ...

Cutting edge, pithy and provocative, this is a no-holds barred analysis of business today that will entertain and appal you in equal measure.This entertaining expose of the business world, reveals the scandals, quirks, counter-intuitive behaviour and downright silliness that make up business today. Based on rigorous research and verifiable facts, combining revelation, story-telling and analysis, this book will defy anyone to read it and not emerge better-informed about the reality ...

Ann Francke is the CEO of the Chartered Management Institute. Prior to working at CMI, Ann was global MD of the BSI Group, and has also held executive board positions at Boots and Yell and was European Vice President at Mars. She hosts numerous CMI conferences every year and writes a regular column for Professional Manager

My writing method is a focus on writing short, high quality books that bring value to readers. Most of my methods are for nonfiction, but many examples and ideas work well for fiction books, too.Learn how to be profitable writing a book a week for Kindle and other book sites. The process is a true test of discipline and character. I share ideas that work for writing under this model and the motivation and mindset it takes to succeed.