A group of whimsical forest friends are sledding when they encounter a frozen lake. Bear foolishly tries to skate on the thin ice, and falls through into the freezing water. He is rescued by his friends, who work as a team performing CPR and using a defibrillator to save his life. Bear survives and recognizes his foolish action, promising to make better choices in the future.

`This is an illuminating and topical study, which skilfully blends together theoretical and empirical analysis in search of the "citizen-consumer". It should become a key text for all with an interest in public service reform and the "choice" agenda, as well as consumerism and citizenship′ - Ruth Lister, Professor of Social Policy, University of LoughboroughPolitical, popular and academic debates have swirled around the notion of the citizen as a consumer of public services, with p...

Very stimulating and intellectually exciting. In fact, I think it is one of the best books I have read for a long time. - Professor Carsten Greve, International centre for Business and Politics at the Copenhagen Business SchoolPublicness appears to be in decline or retreat in the face of markets, consumerism and individualism. Yet questions of public participation, public governance and the reform of public services are at the top of the political agenda in many countries.

Every serious student of journalism should read this book... Denis McQuail has succeeded in producing a work of scholarship that shows what journalists do and what they should do.- Stephen Coleman, University of Leeds"For a half century we have spoken earnestly of journalism′s responsibility to society instead of to business and government. Now this concept is given sophistication unmatched, by the best scholar of media theory of his generation."

In Community Development in an Uncertain World, Jim Ife draws on the principles of social justice, ecological responsibility and post-Enlightenment and Indigenous perspectives to advance new holistic approaches to community development. The book explores the concept of community development on a local and international scale in the context of globalisation and postcolonial theory. Students will gain the essential skills and practical understanding required to navigate the existing manageri...

This book critically assesses the learning that is required and provided within a learning society and gives a detailed sociological analysis of the emerging role of lifelong learning with examples from around the globe. Divided into three clear parts the book:looks at the development of the knowledge economyprovides a critique of lifelong learning and the learning societyfocuses on the changing nature of research in the learning society.The...

The SAGE Handbook of the Sociology of Work and Employment is a landmark collection of original contributions by leading specialists from around the world.The coverage is both comprehensive and comparative (in terms of time and space) and each ‘state of the art’ chapter provides a critical review of the literature combined with some thoughts on the direction of research. This authoritative text is structured around six core themes:Historical Context an...

The seventh edition of Sociology, Work and Organisation is outstandingly effective in explaining how we can use the sociological imagination to understand the nature of institutions of work, organisations, occupations, management and employment and how they are changing in the twenty-first century.Intellectual and accessible, it is unrivalled in the breadth of its coverage and its authoritative overview of both traditional and emergent themes in the sociological study of w...

A concise introduction to the key ideas and issues in the study of media economics, drawing on a broad range of case studies - from Amazon and Twitter, to Apple and Netflix - to illustrate how economic paradigms are not just theories, but provide important practical insights into how the media operates today.

For nearly 200 years the organisational form of the school has changed little. Bureaucracy has been its enduring form. The school has prepared the worker for the factory of mass production. It has created the 'mass consumer' to be content with accepting what is on offer, not what is wanted. However, a ‘revised’ educational code appears to be emerging. This code centres upon the concept of ‘personalisation’, which operates at two levels: first, as a new mode of public service delivery; and ...

The end of bureaucracy has been anticipated many times throughout the history of management science, as well as in modern social and political theory. This book sets out to show why bureaucracy persists and what values it embodies and upholds. Thus the book seeks to show how and why bureaucratic forms of organization have played, and continue to play, a vital and productive role in ordering our political, social, economic, and cultural existence. The book also describes and analyzes the im...

An exploration of the world of higher education and higher learning, and its relationship to the corporate world and the global learning society. Peter Jarvis synthesizes developments in HE, training and corporate research and development in order to map the future of learning and training.