You must increase the level of customer service in your medical practice, but where to start?In the past, Five-Star Service was perhaps one of the most underestimated concepts in the healthcare industry. Not anymore. Five-Star customer service is something we all demand in our everyday lives-in our homes, businesses, and personal lives-and now it is becoming one of the cornerstones of healthcare delivery.But in your healthcare practice, you can launch your own "Operation Fi...