A timely update to a timeless model.Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation.But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practic...

LEADERSHIP CAN BE anything one says it is—that is until a person or group has to do something complex with it. For the most part, leadership development remains an exercise of the abstract ostensibly possessed by the heroic or gifted few and disconnected from the multifaceted real-world challenges of everyday life. Throttle Up represents a departure from the traditional perspective in which leadership resides in the traits or behaviors of individuals in leadership roles. Instead, Throttle ...

Casualties of war come in many forms. During the Vietnam War, our servicemen and women left the battlefield and returned home to a new, horrific suffering. 'The Prodigal Patriot' is the true story of a young man, Jim Kirkpatrick, who never saw combat. While trying to perform his duties as a lower-ranking Airman, Jim was keeping his eye on what was happening in Vietnam, and it was making him crazy. A turbulent childhood with an abusive father, years of substance abuse, and witnessing the ef...

Taking a Detailed Eating Disorder History educates health care clinicians of all backgrounds on how to best acquire a detailed eating disorder history and expands the clinical standard and effectiveness of history taking for a more thorough treatment of eating disorders. It describes the vast permutations and possible combinations of over 100 eating disorder behaviors as well as their connections to emotional and social triggers. Readers will also gain a stronger understanding of complicat...

Comprehensive Biomaterials brings together the myriad facets of biomaterials into one, major series of six edited volumes that would cover the field of biomaterials in a major, extensive fashion:Volume 1: Metallic, Ceramic and Polymeric BiomaterialsVolume 2: Biologically Inspired and Biomolecular MaterialsVolume 3: Methods of AnalysisVolume 4: Biocompatibility, Surface Engineering, and Delivery Of Drugs, Genes and Other MoleculesVolume 5: Tissue and Organ EngineeringVolume...

Medical Crises in Eating Disorders provides medical clinicians as well as others with an acute awareness of the critical and potentially lethal medical outcomes they may have to face when managing those with eating disorders.This book shares multiple blended patient stories that cover a wide range of medical crises and present a realistic clinical-like experience. The reader will gain insight into the most threatening medical risks described in medical terms and many of th...

Praise for Mastering the Complex Sale"Jeff Thull's process plays a key role in helping companies and their customers cross the chasm with disruptive innovations and succeed with game-changing initiatives."—Geoffrey A. Moore, author of Crossing the Chasm and Dealing with Darwin"This is the first book that lays out a solid method for selling cross-company, cross-border, even cross-culturally where you have multiple decision makers with multiple agendas...

This book provides a comprehensive introduction to the theoretical and experimental studies of atomic optical bistability and multistability, and their dynamical properties in systems with two- and three-level inhomogeneously-broadened atoms inside an optical cavity. By making use of the modified linear absorption and dispersion, as well as the greatly enhanced nonlinearity in the three-level electromagnetically induced transparency system, the optical bistablity and efficient all-optical ...

Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative measure (the Net Promoter Score) for establishing a baseline and effectively trackin...

This book provides undergraduate and postgraduate students with an accessible and comprehensive overview of the fascinating area of cardiac electrophysiology. Using plain language and well-designed illustrations, it attempts to overcome the preconceptions of the subject as difficult to approach, given the complexity of intricate electrical cellular processes within the human heart. Based on lectures presented to intercalating BSc medical students, this book has been designed with the under...

The revised edition of this renowned and bestselling title is the most comprehensive single text on all aspects of biomaterials science. It provides a balanced, insightful approach to both the learning of the science and technology of biomaterials and acts as the key reference for practitioners who are involved in the applications of materials in medicine. - Over 29,000 copies sold, this is the most comprehensive coverage of principles and applications of all classes of biomaterials: "the ...

Market Research just got easierEvery day in business we make decisions. To reduce the risk associated with making these decisions, it's essential to understand your consumer and your market, and this is why we conduct market research. Decisions are not taken in a vacuum; there are competitive products and services in your marketplace, which means that consumers can choose whether or not to buy your product. Some decisions are high risk such as launching a new produc...