High levels of well-being at work is good for the employee and the organization. It means lower sickness-absence levels, better retention and more satisfied customers. People with higher levels of well-being live longer, have happier lives and are easier to work with. This book shows how to improve well-being in your organization.

This book is the second edition of Well-being: Productivity and Happiness at Work that shows how to improve well-being in organizations. As with its predecessor, this new edition is remarkably timely. It explores the latest findings in the research on wellbeing and offers practical guidelines to the reader on how to promote well-being, productivity and happiness at workHigh levels of well-being at work are good for the employee and the organization. It means lower sickness-absence ...

Evelyn Field's masterful analysis of the ways we can help employees cope with and overcome workplace bullying and harassment is a must read for all concerned about how to right this wrong. — Dr Philip Zimbardo, Stanford University and author of The Lucifer Effect, Understanding How Good People Turn EvilKudos to bully expert Evelyn Field for this helpful book. Features many "I can use that today" techniques Read it and reap! — Sam Horn, aut...

New edition of this concise overview of organisational behaviour for quick reference or fast and effective exam revision.Focussing on key themes and developments, this enhanced edition applies theoretical concepts to real-life situations, highlights definitions and key concepts, and provides chapter summaries and short revision questions for each topic.Includes chapters on person perception, attitudes in the workplace, learning, personality, stress management, leadership, g...

Updated to reflect the latest research evidence, the third edition of Effective Teamwork provides business managers with the necessary guidance and tools to build and maintain effective teamwork strategies.A new edition of a bestselling book on teamwork from an acknowledged leader in the fieldOffers a unique integration of rigorous research with practical guidance to develop effective leadership teamsFeatures new chapters on virtual teams and top ...

'This book shows how to find, attract, develop, motivate, and retain stars. It's full of evidence and provocative ideas to help every talent leader' Dr Adam Grant, Wharton Professor, New York Times bestselling author, Originals and Give and Take'This is the book I want to hand every manager I've ever worked with . . . Every chapter is filled with quotes, findings, and ideas that I want to post on Twitter and share with the world' ...

Mentoring in Nursing and Healthcare is a practical, interactive resource that promotes active participation and enhances a deeper level of understanding of mentorship. It explores what is meant by the process of mentoring, addresses what a mentor is, what the role entails, and gives practical help on teaching and assessing students in clinical practice. Written primarily for mentors, this book offers a range of theoretical and practical activities and resources that are enhanced b...

The definitive guide to clinical leadership, by Dickon Weir-Hughes, the Chief Executive of the NMC.Dickon takes a unique slant on the teaching of Leadership and Management through an A-Z format, making this subject very accessible. The book provides a helpful and practical summary of the key leadership principles within healthcare.Dickon has drawn on his personal experience of the sharp end of clinical leadership in a number of organisations. Utilising his experience as a l...

Anyone involved in sales faces huge challenges these days, from fierce global competition and increased pressure on margins to the power of internet-savvy buyers and difficulties with getting time with prospective buyers. To succeed in sales, something more than the traditional techniques is needed. Neuro-Sell presents an effective, brain-based approach to selling that is sensitive to what's going on in the customer's mind.Neuro-Sell

In healthcare settings, the term ‘mentorship’ is normally used to describe the supervision of a pre-registration student by a qualified practitioner. Mentorship can be very formal or relatively informal. It can also be practised differently in particular locations, settings and healthcare professions.This clear, concise book transcends professional and geographical boundaries in order to focus on the essential characteristics of effective mentorship. It will therefore be useful to a very wide...

Effective supervision helps to nurture confident social workers who are able to look after service users in the best possible way. Social work supervisors and managers need mastery of the relevant knowledge and skills in order to ensure successful social work practice.This book is an accessible guide to the essential skills of social work supervision. It covers the development of the supervisor–supervisee relationship, the assessment and management of risk, understanding and managi...

Until recently, patient feedback has not had a very high profile in clinical practice. There has been no tradition of systematically gathering and tracking patient feedback over time let alone using the findings to continually review and improve services. Why is it so vital to gather patient feedback? The fact is that involving patients leads to better treatment adherence and more effective healthcare; and better healthcare means increased health benefits for patients and reduced expenditure...