Erik Callender is a New York State licensed veterinary technician and founder of the wildlife education company Erik’s Reptile Edventures animal shows. Shortly after graduating from Stony Brook University in 2006 his program has been shared with thousands of people in the New York tri-state area and around the world.

In many countries and sectors, public procurement is developing from a functional orientation to an effective socio-economic policy lever. There is a great interest among managers and academics to learn from other countries’ and other sectors’ change initiatives and how they dealt with the challenges they encountered. This text provides such learning opportunities, presenting case studies of public procurement, covering diverse nations, sectors and issues.The cases are combined wit...

It is widely accepted that management concepts such as strategic management, human resource management and management development have a well-defined body of knowledge designed to inform management praxis, however the notion of efficiency has no such body of knowledge to support its application within management praxis.This book proposes the replacement of the generalised term efficiency with the more comprehensive notion of performance efficiency to provide a reliable basis on whi...

For decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable programs and services. Governments are beginning to acknowledge that they can’t own every issue and increasingly look to collaboration, networking and consultation at many levels as they design and develop polices, programs and service delivery mechanisms. Building Better Public Services explores the challenges facing publ...

A collection of stimulating essays exploring the wide-ranging debates surrounding the relationship between business and society in 21st century Ireland.Wide-ranging, diverse and thought-provoking contributions from leading business researchers, economists, sociologists and political scientists from Ireland and abroad probe five central themes: the making and unmaking of the Celtic Tiger; governance, regulation and justice; partnership and participation; the nature of Irish borders ...

This book examines the conceptual foundations of participatory approaches to building local institutions and builds an analytical framework in which civic participation is viewed as a potential solution to specific civil society, market, and government failures. It then uses this framework to review the evidence on the efficacy of participatory pproaches to problems of development nd to identify the ways in which bserved policy choices for inducing participation are intimately shaped nd const...

The public sector is going through a period of fundamental change. Service delivery, policy making and policy processes are being carried out by new actors and organisations with new interests, methods and discourses, related to the emergence of new forms of governance.This timely book from bestselling author Stephen Ball and Carolina Junemann uses network analysis and interviews with key actors to address these changes, with a particular focus on education and the increasingly imp...

Adult social care in Britain has been at the centre of much media and public attention in recent years. Revelations of horrific abuse in learning disability settings, the collapse of major private care home providers, abject failures of inspection and regulation, and uncertainty over how long-term care of older people should be funded have all given rise to serious public concern. In this short form book, part of the Critical and Radical Debates in Social Work series, Iain Ferguson and Mic...

In a time when multinational corporations have become truly globalised, demands for global standards on their behaviour are increasingly difficult to dismiss. Work conditions in sweatshops, widespread destruction of the environment, and pharmaceutical trials in third world countries are only the tip of the iceberg.This timely collection of essays addresses the interface between the calls for corporate social responsibility (CSR) and the demands for an extension of international hum...

Patent offices around the world have granted millions of patents to multinational companies. Patent offices are rarely studied and yet they are crucial agents in the global knowledge economy. Based on a study of forty-five rich and poor countries that takes in the world's largest and smallest offices, Peter Drahos argues that patent offices have become part of a globally integrated private governance network, which serves the interests of multinational companies, and that the Trilateral Of...

The creative industries are the subject of growing attention among policy-makers, academics, activists, artists and development specialists worldwide. This engaging book provides a global overview of developments in the creative industries, and analyses how these developments relate to wider debates about globalization, cities, culture and the global creative economy.Flew considers creative industries from six angles: industries; production; consumption; markets; places; and polici...

Is the privatisation of state education defendable? Did the public sector ever provide a fair education for all learners?In Education plc, Stephen Ball provides a comprehensive, analytic and empirical account of the privatisation of education. He questions the kind of future we want for education and what role privatisation and the private sector may have in that future. Using policy sociology to describe and critically analyse changes in policy, policy technologies and po...